Live data from Hacker News

Willingness to look stupid

danluu.com

261–270 of 811 posts

Re: Willingness to look stupid

#261
post #221
post #205

Earlier quoted context omitted.

Why would the clerk need to know that, and why would the reader need to know that? Do you need a justification for buying something from a store? I think that's the lesson here. If you think he needed to give justification, you may still consider him stupid in a way.

> Why would the clerk need to know that Because most average users ask for one thing, but actually need something else and it is the job of a service person to get down to what the customer actually wants. Disclosing intent of unusual requests helps to find a solution in a faster way. It's also respectful to the clerk. Furthermore, people are more willing to cooperate if they know a reason. > why would the reader nee…

> > Why would the clerk need to know that

> Because most average users ask for one thing, but actually need something else and it is the job of a service person to get down to what the customer actually wants. Disclosing intent of unusual requests helps to find a solution in a faster way. It's also respectful to the clerk. Furthermore, people are more willing to cooperate if they know a reason.

Which is hilarious because as software developers, we run into this all the time. People who request things or ask how to do things and it turns out what they needed was something else entirely.

Why wouldn't this apply to other areas.

Re: Willingness to look stupid

#262
This resonates because my entire professional persona is Career Idiot Asks Questions. It's worked out reasonably well and acted as a filter for professional situations where I definitely would have been very, very unhappy.

Re: Willingness to look stupid

#263
post #204

Earlier quoted context omitted.

Going by Wikipedia, it's not agreed why exactly he was executed, but you don't execute someone for being annoying. The official charges were impiety and "corrupting the youth". Probably some political groups felt threatened by the idea of lots of people turning to a different set of ethics or starting to distrust authority.

His students and friends took power once before and instituted dictatorship with help of Sparta (enemy city). Killed and tortured opposition, then were taken down in contra revolution. So yeah, "different set of ethics or starting to distrust authority" but no necessary in a nice way.

TIL: https://en.wikipedia.org/wiki/Thirty_Tyrants#Socrates_and_th...

Re: Willingness to look stupid

#264

Earlier quoted context omitted.

I think the sales person was causing the trouble tbh, if a customer knows what they want take the sale don't waste their time with 20 questions at the end of the day we both know the sales person was just trying to upsell the customer something they clearly didn't want. Its the sales persons job to take the hint and just make the sale tbh.

It's my understanding that when a customer appears this confused, they'll come back with loud complaints and bad reviews if you just sell them what they asked for. And the Apple Store doesn't want to look like they do bad service, regardless of what happened.

Thats fair enough if its a wee old granny trying to buy a laptop box I would question it, but if I work at a computer store and some one comes in and asks me for a specific one of the computers we sell I would just sell them that computer.

I work at an advertising agency if we buy something for a giveaway we care a lot about the box it comes in, not whats inside it as we will never open it. The person buying the laptop is probably a currier that knows nothing more than to buy a laptop. If the currier is getting interrogated by a 16 year old sales clerk thats costing us money and more importantly time.

I get they are just trying to be helpfull maybe even trying to save us money, but we only ever use retail because shipping takes to long. For example we have 20 laptops being shipped but need to take a picture of the box for promo material, we will happily pay for a new laptop and curriers simply so we can get a box in front of a camera so we can meet our dead lines.

If we spend £2k on a new laptop and curriers just for a picture thats money well spent if we meet our dead lines. If we miss our dead lines because some kid was trying to save us £100 its going to cost us a fortune / client.

Re: Willingness to look stupid

#265
There's a song about this:

"Dare to be Stupid" - Weird Al Yankowich https://www.youtube.com/watch?v=SMhwddNQSWQ

Asking questions is really putting print statements(or functions) in ordinary, physical world. It's debugging yourself or your surroundings.

Asking questions is crucial when you're doing sports and trying to improve your personal best - for example pull ups or squats. Eventually a joint or tissue starts to hurt and you need to figure out why or you get an injury. Am I doing it too often? No warmup? Bad diet? Sleep? Does your joint rotate too much and in which axis?

And you will absolutely not get far in a puzzle game like Baba Is You if you're not good at asking questions. When I got stuck in that game, it was almost always due to a wrong assumption I made early on and failed to recognize. Solving the game is similar to tree traversal. If one approach doesn't work, and you don't have another idea, you need to re-examine your assumptions.

Re: Willingness to look stupid

#266

I get the appeal of minimalism in the format, but at the very least some margins or a max line length would be welcome. Having to read this with lines extending all across the screen is ridiculous.

Try making the browser window narrower.

I mean sure, I can, but it's kind of silly having to put the effort to make the content more readable. I think that should be on the presenter rather than the receiver.

Re: Willingness to look stupid

#267
my greatest superpower is to sit in meetings and say "wait. I don't understand. Are you saying...." and "If that's true then doesn't it mean..." and leading the entire team to conclude that the consultants really are idiots.

Re: Willingness to look stupid

#268
post #210

Can I ask a stupid question? Who is Dan Luu and why does he keep appearing here? The content hasn’t been amazing. It’s not amazing here either. The blog doesn’t have an about me page as far as I can tell. Google says Dan is a systems engineer at Nvidia. Edit: Found the About page https://danluu.com/about It's at the bottom of articles, but not accessible on the home page. If this were an actual technical topic, I'd b…

Found his LinkedIn and GitHub. I don't know how that helps, but it's more information than before. It looks like he works for NVidia.

https://www.linkedin.com/in/dan-luu-37721316/

https://github.com/danluu

Re: Willingness to look stupid

#269
post #55

One way to prove that he truly doesn't mind looking stupid would be to list times when he risked looking stupid... and it turns out he actually was. It's happened to all of us though we dont like to admit it. I'm sure it's happened to him too and I looked but I didn't see any of those examples listed. Giving only examples of when people thought he was dumb and it turned out he wasn't... that's kind of just a roundabo…

In would say it goes even further than humblebragging, and ventures into narcissism and an inability to handle criticism, explain oneself, or accept help.

If the car insurance salesperson disagrees with you, maybe you should try to understand why? Did you really consider the possible that a tree branch could fall in front of your car or that you could get caught in a hail storm?

If the Apple store employee doesn’t understand why you’re obsessed with box sizes, explain that the MacBook in the smaller box is the one with the features you want and that’s the easiest way to identify it.

If someone gives you a look like “you’re stupid” it’s most likely that they don’t understand your decision not that they think you have an inability to reason. Sometimes you simply need to explain yourself, but it seems the OP has such confidence in their own decisions that they won’t accept any help or input from even the experts. After all as you noted, it appears that the OP has always been right in the end.

Re: Willingness to look stupid

#270
post #36

After a terrible breakup years ago I took a trapeze class. Before we got up on the trapeze bar, I spent most of the class telling everyone how bad I was going to be at it. When I got home I lay in bed confused. Why did I do that? This article is spot on. I was afraid of being seen to be bad at something. Have you noticed? We spend almost our entire adult lives doing things we’re good at. Anything we do that we’re bad…

As the great Shug Emery[1] says, "You only get to be new at something once, so enjoy it!"

[1]: https://www.youtube.com/user/shugemery

Post reply on HN