61–70 of 117 posts
1. Are there seriously smiley faces in this serious post defending your company? 2. From what I can understand, they suspended multiple accounts, one of which was paid in full. The paid in full account's owner cursed out the company on twitter. I assume everyone will agree with this statement, but I'll state it anyway: You can't cancel valid accounts! If the account is paid in full, and assuming the account isn't bei…
I assume everyone will agree with this statement, but I'll state it anyway: You can't cancel valid accounts! If the account is paid in full, and assuming the account isn't being used for nefarious purposes, you cannot cancel valid accounts for any reason. If I have a Rackspace account, I can go into twitter and say "Rackspace fucking sucks, everyone who works there can go fuck themselves," and there's no chance in he…
This blog post was preceded by a different post by Jules. That post was deleted and this post by Doug took it's place instead. Here's the google cache link of the deleted post: https://webcache.googleusercontent.com/search?hl=en&q=ca... Content of the deleted post: The Reddit Incident POSTED BY Jules ON August 16, 2011 AT 4:45 pm UNDER Uncategorized I’m sure you may have heard about it by now, and if not I’m sure you…
Why do people (and in this case a "technical" person) think they can delete anything after they post it?
If you say something ridiculous and you don't delete it, you are in effect continuing to say it. They aren't pretending they never said it, they are acting like what was said doesn't belong on their website.
I don't think anyone should be responsible for archiving and publishing their own mistakes for all eternity. If you want to archive it, fine. They aren't shooting out takedown notices.
1. Are there seriously smiley faces in this serious post defending your company? 2. From what I can understand, they suspended multiple accounts, one of which was paid in full. The paid in full account's owner cursed out the company on twitter. I assume everyone will agree with this statement, but I'll state it anyway: You can't cancel valid accounts! If the account is paid in full, and assuming the account isn't bei…
I assume everyone will agree with this statement, but I'll state it anyway: You can't cancel valid accounts! If the account is paid in full, and assuming the account isn't being used for nefarious purposes, you cannot cancel valid accounts for any reason. If I have a Rackspace account, I can go into twitter and say "Rackspace fucking sucks, everyone who works there can go fuck themselves," and there's no chance in he…
Well, sure, ahead of time, but not after the contract has begun.
1. Are there seriously smiley faces in this serious post defending your company? 2. From what I can understand, they suspended multiple accounts, one of which was paid in full. The paid in full account's owner cursed out the company on twitter. I assume everyone will agree with this statement, but I'll state it anyway: You can't cancel valid accounts! If the account is paid in full, and assuming the account isn't bei…
I assume everyone will agree with this statement, but I'll state it anyway: You can't cancel valid accounts! If the account is paid in full, and assuming the account isn't being used for nefarious purposes, you cannot cancel valid accounts for any reason. If I have a Rackspace account, I can go into twitter and say "Rackspace fucking sucks, everyone who works there can go fuck themselves," and there's no chance in he…
Of course not. That's called breach of contract.
And unless This* has a carefully-written escape clause in their service contract, they would be just as liable for canceling service in the middle of a contract period as well.
So they're standing by their decision to kill an account because their feelings got hurt, which is already enough to make me doubt their professionalism. But the part that makes me choke is the phrase "the language used by yourself". While it's true that the subjunctive mood can help defuse an emotional situation by deemphasizing the agency of the action, you're doing it wrong . For God's sake, learn English.
Earlier quoted context omitted.
I assume everyone will agree with this statement, but I'll state it anyway: You can't cancel valid accounts! If the account is paid in full, and assuming the account isn't being used for nefarious purposes, you cannot cancel valid accounts for any reason. If I have a Rackspace account, I can go into twitter and say "Rackspace fucking sucks, everyone who works there can go fuck themselves," and there's no chance in he…
If you're taking a bus between two cities, can they decide in the middle of the trip that they don't want your business anymore, refund half your money, and leave you at the side of the road? Of course not. That's called breach of contract. And unless This* has a carefully-written escape clause in their service contract, they would be just as liable for canceling service in the middle of a contract period as well.
9. Suspension/Termination
(a) Suspension of Service. Customer agrees that ThisWebHost may suspend services to Customer without notice and without liability if: (i) ThisWebHost reasonably believes that the services are being used in violation of the AUP; (ii) Customer fails to cooperate with any reasonable investigation of any suspected violation of the AUP; (iii) ThisWebHost reasonably believes that the suspension of service is necessary to protect its network or its other customers, or (iv) as requested by a law enforcement or regulatory agency. Customer shall pay ThisWebHost’s reasonable reinstatement fee if service is reinstituted following a suspension of service under this subsection.
Earlier quoted context omitted.
If you're taking a bus between two cities, can they decide in the middle of the trip that they don't want your business anymore, refund half your money, and leave you at the side of the road? Of course not. That's called breach of contract. And unless This* has a carefully-written escape clause in their service contract, they would be just as liable for canceling service in the middle of a contract period as well.
From: http://www.thiswebhost.com/terms.html : 9. Suspension/Termination (a) Suspension of Service. Customer agrees that ThisWebHost may suspend services to Customer without notice and without liability if: (i) ThisWebHost reasonably believes that the services are being used in violation of the AUP; (ii) Customer fails to cooperate with any reasonable investigation of any suspected violation of the AUP; (iii) ThisWebH…
If either of them suffered a significant loss due to the suspension or the deletion of data, they might have a pretty solid case.
One of the tweets they've removed pointed you to their webutation page ( http://www.webutation.net/go/review/thiswebhost.com ) and bragged that they had 100/100. I remember reading it and wanting to reply, "not anymore..."