Earlier quoted context omitted.
What? Kind of a illogical reaction to a tough situation right? What is AirBnb supposed to do if one of their hosts sells their house without notifying them and all similar listing are already booked? Would more compensation satisfy you? Honestly confused why you would want to punish a service you admit to using frequently.
Airbnb said they would help find a comparable place for us to stay. A comparable place was $2000+ more than the place we had booked initially (due to most places being booked 6 days before a holiday trip). They gave us a $200 coupon. Which meant we spent $1800 more on a place than we planed to. I expected them to have some plan to ensure users don't get fucked if someone sells their house. Dozens of similar, but more…
Well, they probably banned the owner from the platform, easy-peasy;)