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Dislike button would improve Spotify's recommendations

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Re: Dislike button would improve Spotify's recommendations

#81
Spotify had both thumbs up and thumbs down button a while ago. It even asked why do you thumb down something:

Wrong Rec Do not like the artist/show less Do not like this song Heard it too many times/pause for a bit

etc...

It got removed... as the whole functionality (Radio) got phased out, and the new stuff didn't incorporate it.

Employees changed, and moved on to other companies, and the new that came didn't think it will improve things. etc... and the feature got forgoten.

I think a lot of people in here are asking a 'reset my recommendations' feature. And that did exist as well at some point. Not sure why it got removed/it is not in production.

Re: Dislike button would improve Spotify's recommendations

#82

I cancelled spotify recently when I had a guest in my car who proceeded to play all her favorite music on my account. I wanted to remove her music from my history so spotify would hopefully not recommend her music to me but there is no way to delete your history https://community.spotify.com/t5/Your-Library/2021-how-do-we... Account deleted. I know I'm not the norm but Spotify has never done a good job for me recomme…

> I cancelled spotify recently when I had a guest in my car who proceeded to play all her favorite music on my account.

There should be an Incognito mode on every music streaming service for this reason.

Re: Dislike button would improve Spotify's recommendations

#83

I cancelled spotify recently when I had a guest in my car who proceeded to play all her favorite music on my account. I wanted to remove her music from my history so spotify would hopefully not recommend her music to me but there is no way to delete your history https://community.spotify.com/t5/Your-Library/2021-how-do-we... Account deleted. I know I'm not the norm but Spotify has never done a good job for me recomme…

It hardly matters now, but before you do anything with a guest, you can start a private session to make sure their history is ignored. Still a very weird feature to omit; I'd reckon that most people would use history deletion at some point

Re: Dislike button would improve Spotify's recommendations

#85
post #39

Earlier quoted context omitted.

Without specifics I cannot guess as to your specific case but in general customer's just do not use dislike buttons. So exposing them isn't a value add and usually a UI clutter that most customer's have no use for and won't use. In general, you had to be doing something to be getting recommendations so there is some action that when most customer's do demonstrates a high probability that you will like some genre and…

I must say your dismissal of this is rather annoying. Multiple users are telling you they are facing a real -- and completely obvious and predictable -- problem due to the feature not being available. In a comment section regarding research showing it would be an improvement to recommendations. Increased UI clutter due to a single extra icon is not a good nor sufficient argument for not including it.

My dismissal is based on a many-million digit customer base and online real world data. Sorry if a few hackernews users feel they want a dislike button, most users don't and if you give to them most users don't use it. I don't mind disagreement but dismissing real world data from this industry is sort of silly to counter with 'because I want it you're wrong'.

Re: Dislike button would improve Spotify's recommendations

#87

So basically they’re developing a product marketed to streaming platforms to identify what’s “more attractive” to consumers. The algorithms are still optimized for increasing sales and engagement, not improving recommendations (for the user). That’s exactly why I’m unhappy with Spotify lately. I feel I’m being sold a bunch of corporate portfolios on what’s currently in vogue, and not just artistically but politically…

Yeah, this is the exact reason I switched to Apple Music even though I'm on Android, since their playlists (for the most part) seem to actually be made based on what they think will be interesting for the listeners, not what they got paid to promote. I might be wrong though and just getting played.

similar experience here, after 12 years with spotify I had enough of the confusing UI and poor recommendations. They literally know all the music I like and still I don’t discover enough new music as I did just listening to the car radio. Bought into Apple One and will see how that goes, I just need to migrate some playlists.

Re: Dislike button would improve Spotify's recommendations

#88
post #70

Earlier quoted context omitted.

You are exhibiting google's mistake, caused by over educated people with zero real experience thinking they know better. Or, I should correct that - some code they wrote knows better than the complex brain of the actual person. This results in "AI" (big if/then loop) trying to figure it out, and completely blocking any input from the customer. Here's the issue with "inferred from other activity." You know how you can…

I don't disagree with you but that last bit was quite unnecessary.

That last part is the most important point - the main point. Your comment shows the exact issue as the "you don't need a dislike button because our AI knows better." You read my post, you read all the comments on here with users either jumping through hoops or ditching the product, you read the comment like what I replied to saying "we know what you need better than you do."

That last bit is a person thinking some crap code they wrote can figure out why someone doesn't want to listen to a song at a particular time. They ignore all the inputs into that decision - how tired they are, what day they had, are they angry at something, have they heard it on another medium recently. Then ignore all that data they don't have, and have the AI make the decision: did you skip after 20 seconds? If you did, let's cut this genre out of your playlist.

This little thing, destroyed spotify's recommendation product. The people in charge of this, are going to destroy everything they touch, because they think their little piece of code, is smarter than the user, about what the user wants. You know, because the user can't code.

People making these decisions - well all I can say is I've met them. I've been personal friends with some. They have been passed up for jobs when I get called for a reference check. Because once they're on your team, they'll destroy your product, so they can feel personally superior.

So that last part is very necessary, because it's an extremely serious issue, exactly as I put it. But in your opinion it's not, so let's cut that part out because it's not necessary for what I was saying. Because you know better than me what I was trying to say.

Re: Dislike button would improve Spotify's recommendations

#89
post #36

I'll never use Spotify again. My account was hacked by a latino and now my recommendations is 100% latin music. They told me there is nothing they can do to fix this. My recommendations are broken and my only option is to create another account, cancel my subscription, buy it again... Not gonna happen.

I keep getting recommended German music. I'm not German.

The algorithm clearly says that you're German. Maybe you should just embrace it.

Re: Dislike button would improve Spotify's recommendations

#90

So basically they’re developing a product marketed to streaming platforms to identify what’s “more attractive” to consumers. The algorithms are still optimized for increasing sales and engagement, not improving recommendations (for the user). That’s exactly why I’m unhappy with Spotify lately. I feel I’m being sold a bunch of corporate portfolios on what’s currently in vogue, and not just artistically but politically…

That's the exact reason I switched to YouTube Music. I remember even about 10 years ago, last.fm's algorithm on bringing songs I would enjoy basing on previously listened/liked songs was far more accurate than Spotify's today.
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