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Canon sued for disabling scanner when printers run out of ink

bleepingcomputer.com

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Re: Canon sued for disabling scanner when printers run out of ink

#202

Earlier quoted context omitted.

I bought an HP color LaserJet in college because my inkjet printers needed constant head cleaning and took forever. 18 years later, still works great and I've only changed the black toner once and never changed the color. Of course the printer itself costs the same as 5 inkjets and when the toner does need replacing... ouch.

Isn't one of the big issues with old laser printers that they consume obscene amounts of electricity (>100W) when in stand-by?

I've never measured but probably. I think that is more a problem for businesses though. For home use though, I just shut it off when not using it.

If you really want I suppose you could put it on a ZWave or Wifi switch so you could turn it on remotely.

Re: Canon sued for disabling scanner when printers run out of ink

#204

I'm increasingly getting irritated by the feeling that I don't actually own or control the hardware I purchase.

You're late to that particular party. This has been a trend that started somewhere in the mid-90's and it's getting worse every day.

Every manufacturer the world over is right now wondering how they can turn their one-time sales into a recurring revenue stream.

Case in point: the Bosch e-bikes now offer a 'Bosch account' to supposedly access premium features on the bikes which in a sane world would be included in the purchase price and which really do not require an online account or service to begin with.

Re: Canon sued for disabling scanner when printers run out of ink

#206
post #21

Earlier quoted context omitted.

After similar shenanigans from HP, I went to Brother laser printers and haven’t looked back since.

I do not understand how the other printer brands are even in business when Brother is an option. I feel like their reputation for being the best in the consumer space would have spread far and wide by now. I have been able to scan all of my documents with their MFC line directly to my Dropbox (or box or drive or onedrive) account for over 6 years now, AND Brother Web Connect automatically OCR’s them.

Because most non-tech people don't know, they really have no way of knowing until they get burnt or someone tells them and at the end of the day a cheap inkjet is 60-80$.

Re: Canon sued for disabling scanner when printers run out of ink

#207
post #69

Earlier quoted context omitted.

Sounds like something that would be pretty trivial to solve by a ever so slight application of advance planning?

Like the advanced planning of buying your own printer so you don’t have to drive 20 minutes into town to print?

American society in a nutshell. Need to drive 20 min to reach civilization so instead you end up buying inkjet printers that are likely end up in the trash every year due to their low quality production and because the corporation is scamming you with overpriced cartridges.

Re: Canon sued for disabling scanner when printers run out of ink

#209

Earlier quoted context omitted.

But between Consumer Reports, Wirecutter, the 18 million review websites, Costco, I feel like such an obviously superior brand and product should have had its reputation widely known by now, like Toyota/Honda.

I think you highly overestimate the amount of research the average person does on a printer purchase. Yes, some people will buy a CR magazine or ask their friends/relatives opinion for a $30k car, but will they do that before buying a $60 printer?

You are right. I remember in particular when the company I was with sold the Panasonic home printer. For a student is was great, but ALL the parts were made of the type of plastic that could not take heat in the long run.

The user manual clearly said no more than 100 pages at a time and less than a 1000 a day, no problem for a student.

Yet time after time someone would come in and want one for office work. We would point them to the better printers that have hard metal parts in all the key areas and would print all day nonstop if needed. Yet time after time they insisted on the cheap home Panasonic printer.

Then a few months later they would show up screaming and yelling that we sold them a piece of junk. Shame that the printer kept track of how many pages it printed. And the manual clearly stated the limits. We never saw the court cases they threaten us with. :)

Re: Canon sued for disabling scanner when printers run out of ink

#210

Earlier quoted context omitted.

Meh. Knowing about “the scam” is not enough to avoid it. People already know ink cartridges are expensive. To get a good deal you have to calculate TCO which requires understanding consumable prices, yields, and print volumes, and doing the math to figure out all of your options. Being mad is easy. Being analytical requires work.

I don't think it's that complicated in that case as you just need to know how many pages you are going to print. If the amount is greater than the one provided for in your inkjet starter pack, go buy Brother. Any other option will make you suffer as these cheap laser printers are disposable pieces of junk designed only to sell ink.

> need to know how many pages you are going to print. If the amount is greater than the one provided for in your inkjet starter pack

aka print volumes and cartridge yields, as I said.

In any case, if you're not calculating TCO, then you're not calculating TCO. Brand loyalty is just brand loyalty, even when tech savvy people do it. There are economical and uneconomical printers from nearly any brand depending on use-case.

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