Have you conducted a clinical trial demonstrating the app's efficacy?
Preemptive follow-up question: why not?
Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
281–290 of 337 posts
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#282Many of the reviews of the Android app are quite critical of the trial and payment model, for example: > CAUTION: After the free trial period (7 days), they will charge for an annual subscription ($102.95 US). This is OPT OUT, not opt in. In other reviews they say they will offer a refund (I will update when/if I get one) but for an app for people with executive function issues, an opt out format seems shady. Either…
Thanks for highlighting this - we're trying to figure out what the best model is for our community. A lot of other apps follow a similar model, we allow people to cancel anytime and have refunded everyone that has forgotten to cancel. Some people also like having the subscription because it is a pay per use model rather than putting everyone under the same one-off bundle. We're working on extending the free trial / m…
Just gonna jump on the bandwagon here and say that, as somebody who suffers from ADHD, with all due respect, that is 100% USDA certified horseshit.
At the very least, bill monthly and make the trial not auto-renew at full price. And, since the target market is people with executive dysfunction, I'd love to see your team go the extra mile and default to pushing notifications the week before and day before a user's subscription renews, giving them ample time to cancel if it doesn't fit their budget this month.
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#283Disclaimer: I really appreciate the mission statement here. As someone who suspects they are impacted by some sort of undiagnosed ADD/ADHD, it's really great to know I'm not alone in these thoughts and that there are people trying to make solutions for it. That said, while everyone is up in arms about the payment model here, I'm more concerned with the nature of the app's content. What I was expecting to be an intera…
Thank you for feedback - really helpful! In terms of our current features, we have: - Short daily learning exercises that tackle a range of ADHD topics - Challenges to support the development and tracking of habits to help manage ADHD - A community of like-minded individuals - Live weekly events with psychologists & coaches where you can get any of your questions answered, or participate in group meditation and cowor…
Why do those cost money? Sounds to me like all of these features are zero-margin, so I see no reason to charge a recurring subscription. If you believe in your product, charge a small one-time fee or make it free. Otherwise, people who know how the sausage is made are going to always call you out for selling a glorified to-do list.
Hell, Brain Age for the Nintendo DS was cheaper than this stupid app. You'd think that we've come further as a society and developers, but nope: now you're paying monthly (or yearly, if you're one of the unlucky android users) for a toy with less features.
I'm frankly so done with YC at this point. I simply cannot believe that a benevolent person greenlit this.
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#284Earlier quoted context omitted.
Thanks for highlighting this - we're trying to figure out what the best model is for our community. A lot of other apps follow a similar model, we allow people to cancel anytime and have refunded everyone that has forgotten to cancel. Some people also like having the subscription because it is a pay per use model rather than putting everyone under the same one-off bundle. We're working on extending the free trial / m…
Just gonna jump on the bandwagon here and say that, as somebody who suffers from ADHD, with all due respect, that is 100% USDA certified horseshit. At the very least, bill monthly and make the trial not auto-renew at full price. And, since the target market is people with executive dysfunction, I'd love to see your team go the extra mile and default to pushing notifications the week before and day before a user's sub…
Yep. ADHD here and I won't touch anything that auto-renews.
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#285Earlier quoted context omitted.
Thanks for highlighting this - we're trying to figure out what the best model is for our community. A lot of other apps follow a similar model, we allow people to cancel anytime and have refunded everyone that has forgotten to cancel. Some people also like having the subscription because it is a pay per use model rather than putting everyone under the same one-off bundle. We're working on extending the free trial / m…
Charging for monthly instead of yearly after trial ends is something you can push to production in half an hour. Don't try to weasel out in front of technical audience. Liar.
Harsh but fair.
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#286Earlier quoted context omitted.
Yes exactly! The alarm goes off that says "empty the dishwasher" and my brain says "yup it's 7:15," then goes on to something else before I digest what the alarm is for. I'll definitely check out airtags, thanks!
what i love is how apple takes advantage of my disability to steal all of my privacy with airtags and find my. i use it all the time but i f apple under my breath every time.
Trust me, it's not just your disability: Apple takes advantage of all their customers equally, regardless of race, gender identity, sex or financial status.
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#287As someone with ADHD, I’ve stayed away from this product because it is a subscription service. I will sign up for subscription services fully well intentioned and then proceed to not use the service and forget to cancel it in time. I know myself well enough now to stay away from any product offering a subscription. There is no real “managing” it, it’s just a fact of life for me and something I live around. An app tar…
Have you tried Privacy.com ? Even for people with no ADHD the subscription trap is very real but there are technological solutions.
I have but unfortunately it’s not available in my country. Would be a great product if it was available more internationally.
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#288I was excited to try it and gave up during sign-up because there's no free option. The 7-day limited trial of the paid version isn't the same as a free tier.
A lot of work goes into building and continually improving a product like Inflow and we need to charge a subscription fee for it to be viable. We believe that being more affordable than other options which means many more people are able to access the support that they otherwise would not have access to.
Have you considered that this is maybe the universe's way of telling you that monetizing a zero-margin healthcare treatment is a bad idea?
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#289Many of the reviews of the Android app are quite critical of the trial and payment model, for example: > CAUTION: After the free trial period (7 days), they will charge for an annual subscription ($102.95 US). This is OPT OUT, not opt in. In other reviews they say they will offer a refund (I will update when/if I get one) but for an app for people with executive function issues, an opt out format seems shady. Either…
Thanks for the warning. I'll stick to my prescription.
Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD
#290Earlier quoted context omitted.
Thanks for highlighting this - we're trying to figure out what the best model is for our community. A lot of other apps follow a similar model, we allow people to cancel anytime and have refunded everyone that has forgotten to cancel. Some people also like having the subscription because it is a pay per use model rather than putting everyone under the same one-off bundle. We're working on extending the free trial / m…
Generally supportive of you guys but want to pick even more. > A lot of other apps follow a similar model, we allow people to cancel anytime and have refunded everyone that has forgotten to cancel. Many ADHD people also forget or are too embarrassed to do that. Life hack that works for some: at least on iOS and in my region one can subscribe, immediately unsubscribe and continue to use a product during its free trial…
This hack works on Android, too. At least I was able to do that with Audible.