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Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

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21–30 of 337 posts

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#22
Many of the reviews of the Android app are quite critical of the trial and payment model, for example:

> CAUTION: After the free trial period (7 days), they will charge for an annual subscription ($102.95 US). This is OPT OUT, not opt in. In other reviews they say they will offer a refund (I will update when/if I get one) but for an app for people with executive function issues, an opt out format seems shady. Either way, I won't be purchasing this for my loved one with the opt out format for payment.

> They exploit the same vulnerability of the patients, they aim to cure! They take you in confidence and then charge you after the trial ends. ADHD folks forget things all the time and it's a challenge for them. An email reminder is not going to cut it. We have thousands of emails in our inbox. This is profiteering from the mental disability of others. Stay away. A pro-rata charge is a fairer policy for ADHD folks. Any ADHD book will be more useful for what is presented in this app anyway.

> Requires payment to be set up to use free trial... Seems a bit predatory on a mental health app for ADHD brains... We tend to forget things like canceling memberships. And of course they only tell you once you have wasted time making an account. SMH

> Why do you need a credit card to do a 7 day free trial? Why don't you take my card number if I want to continue after the 7 days? What if I forget to cancel, and forget to request refund? I see what you did there

Sounds like they're all making some very relevant points about the app payment model potentially exploiting the ADHD deficit in executive functioning, and the tendency of people with ADHD to unintentionally forget things like subscriptions and bill payments. How do you respond to these critiques?

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#24
post #20

minor nit about your website: the top menu's css might need adjusting. On my laptop (dell xps) the last letter of each word shows up in the next line, like so: Abou FAQ t s Triggered my (minor) OCD! Edit: added minor due to comment below in an attempt to clarify. The wierd text placement does bother me, i'm not joking. but its not that bad that i cannot get past it and read the rest of the website. thought i'd let th…

Especially considering this is a post about mental health, can we please quit labeling being picky as OCD? OCD is a serious condition, not a "haha I'm picky" joke.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#26
post #4

Earlier quoted context omitted.

Not diagnosing you or anything like that, but you should know that hyper focus is a symptom of adhd.

Maybe, but I know a family member with true ADHD, and it's quite different. For one thing, he gets along with other folks, much better than I ever did.

According to a medical doctor I have true ADHD. Unfortunately I do not get along with other folks. I have no friends and family that refuses to see me. Work is a struggle to ensure I’m interacting with people in a neurotypical manner that puts folks at ease. That said, I also know people with ADHD who are the life of the party. It really depends on the person.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#27
> The average cost of an in-person ADHD CBT session in the US is $200-300

Is that real? Or the average cost in a city like NYC? My partner has been looking for this in the UK, and the cost is under half this (so long as you're not looking for a big-name London clinic)

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#28
post #20

minor nit about your website: the top menu's css might need adjusting. On my laptop (dell xps) the last letter of each word shows up in the next line, like so: Abou FAQ t s Triggered my (minor) OCD! Edit: added minor due to comment below in an attempt to clarify. The wierd text placement does bother me, i'm not joking. but its not that bad that i cannot get past it and read the rest of the website. thought i'd let th…

Especially considering this is a post about mental health, can we please quit labeling being picky as OCD? OCD is a serious condition, not a "haha I'm picky" joke.

didnt mean it as a joke. I did not have another label for my pickiness as you call it. i'm still learning these terms via my child who has been diagnosed, but the thing that bothered me is that it was misaligned. i have similar issues with magazine stacks that are not aligned, for example. i thought that was what was called mild ocd, hence used the word. make what you will of that.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#29

I wish you luck! I have the opposite issue. I'm ... what do you call it? neurodiverse (at one time, I was an "aspie"), and I can actually get locked into a fugue, so strong, that hours go by like minutes. In the aggregate, it has worked out OK. I'm a damn good programmer (but a total nerd). I do have family that have suffered from ADHD, and hope that your app may be helpful.

>> and I can actually get locked into a fugue, so strong, that hours go by like minutes.

This is the norm for ADHD as far as I can tell seeing how my kid behaves.

As I see it, ADHD is not an inability to focus, but an inability to control what you focus on.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#30

Many of the reviews of the Android app are quite critical of the trial and payment model, for example: > CAUTION: After the free trial period (7 days), they will charge for an annual subscription ($102.95 US). This is OPT OUT, not opt in. In other reviews they say they will offer a refund (I will update when/if I get one) but for an app for people with executive function issues, an opt out format seems shady. Either…

As someone with ADHD, I can confirm this model is super predatory.

I cancel all my credit cards every year just to get rid of all opt-in charges on regular basis

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