I'm having a hard time reconciling all this right now. On the one hand, from the outside, I can see the actions that Facebook takes and they seem awfully guilty of what they are accused of. But on the other hand, I personally know and have previously worked with some of the people who work on trust and safety, specifically for kids. Good people who have kids of their own and who care about protecting people, especial…
Outrage attracts attention in all group interactions. I can't think of a single large scale group forum where this isn't true. It's integral to an absurd degree in our news cycle. Howard Stern exploited this property in his rise to fame. It's a core element in state propaganda, well documented throughout human history.
I'm old enough to remember when the internet was a lot more free - when there generally wasn't some parent corporation imposing content censorship on what you put on your homepage, or what you said on IRC. All of the complaints regarding Facebook were true of internet communications back then too (on the "sex trafficking" issue, compare to Craigslist of yore!)
The big difference seems to be there's an entity we can point a finger at now. Communications on Facebook aren't worse than what was on the internet two decades ago. In fact, they're far, far more clean and controlled.
What I look to is whether Facebook is more objectionable than alternative forms of communication, and I can't find any reason to believe that this is the case. Is twitter better? Is reddit? Is usenet? No.
So why does Facebook draw such ire?
Are people calling for controls on Facebook also calling for controls on self-published websites? On open communication systems like IRC or email? Where is the coherent moral philosophy regarding internet speech?
To be honest, my biggest concern when I read the news surrounding this issue is that most of the internet might not be old enough to remember what it means to have a truly free platform, unencumbered by moralizing. Why are people begging for more controls?