The Mom Test – How to talk to customers
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The Mom Test – How to talk to customers
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Re: The Mom Test – How to talk to customers
#2Re: The Mom Test – How to talk to customers
#3Re: The Mom Test – How to talk to customers
#4Re: The Mom Test – How to talk to customers
#5In the same vein of gathering good data and finding the resonating solution to customers problems, Small Data[1] by Martin Lindstrom is another great read with a sociological approach, focused on branding but nonetheless on entrepreneurship also.
Re: The Mom Test – How to talk to customers
#6Re: The Mom Test – How to talk to customers
#7My favorite quote from it:
“Someone should definitely make an X!”
“Have you looked for an X?”
“No, why?”
“There are like 10 different kinds of X.”
“Well I didn't really need it anyway.”
Long story short, that person is a complainer, not a customer. They’re stuck in the la-la-land of imagining they’re the sort of person who finds clever ways to solve the petty annoyances of their day.
Re: The Mom Test – How to talk to customers
#8Re: The Mom Test – How to talk to customers
#9Naming something "The Mom Test" in the current political environment is a choice.
At any rate, at first I was worried that this was a sexist-agist reference, but in fact it's not at all. "Mom" is just used to represent someone who doesn't want to hurt your feelings.