It frustrates me to no end that it took them 3 hours to officially acknowledge this outage at all. A single tweet 3 hours AFTER the outage has started is just not acceptable [1] [1] https://twitter.com/signalapp/status/1442354759009247232 Edit: Yes I know signal is free and funded by donations. I've donated multiple times. I still don't think 'free' is a a valid reason for not informing people sooner. It's just unpro…
It's a free service with no actual income stream, driven by donations. What do you expect? I don't think we have the right to hold them to high standards because you get what you pay for. Signal has always been a bad choice for messaging in practice. In theory it's really secure and all, in practice, they have security issues that don't get fixed and no real reason to provide a quality service.
Signal could easily start offering named, verified accounts as a paid service for say, businesses, to have secure texting to their customers. Heck, named personal accounts for this would be ideal to. This is a service which has direct value to me (I already pay for an email domain for the same sorts of reasons).
Signal's product is the sort of offering which ticks so many security textboxes that it would be a no brainer, and getting even 1 big enterprise pushing it out to their customers would guarantee adoption.