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AT&T says it has big problems. A T-Mobile salesman showed me how big

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Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#91
post #49

Somewhat related: this idea of adding a "digital waiting line" on top of a normal one is horrible, the author mentions this in ATT. Disneyland has done this with food, and it's really really irritating. Here is an example of what it is like to get Blue Milk at Star Wars Land in Disneyland: 1) order it in the app and pay for it. 2) it tells you when to go there 3) wait for your phone to turn green, with a group of oth…

Sounds like they need a Star Wars themed Automat.

Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#92

Earlier quoted context omitted.

Chick-fill-a might be a bad example given their history with LGBT folks. https://en.m.wikipedia.org/wiki/Chick-fil-A_and_LGBT_people

Must we always bring this up whenever Chick-fil-a is mentioned? The GP was clearly talking about in-store customer service practices. CFA was in hot water because it’s religious founder was donating to charities deemed anti-lgbt. Not because they were assaulting, accosting, or discriminating against LGBT customers. I didn’t see any mention at all of acts of discrimination in the restaurants against anyone LGBT and no…

[deleted]

Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#93
post #68

Earlier quoted context omitted.

There are 3 networks in the US. Verizon, ATT, and T-Mobile. T mobile is good in urban areas, but breadth and depth wise, I think it is pretty established that Verizon > ATT > T-Mobile, and the prices reflect that. My solution is to simply never deal with agents at the mobile companies, especially not the minimum wage ones in stores and reseller outfits paid on commission. And I always just buy from Apple, although Be…

I have always used MVNOs, so I have no loyalty to the big 3. I would not sign a contract if you paid me. No phone company deserves to know my credit history, nor should they aspire to any other lock in. The only one that I haven't tried is T Mobile.

All the MVNO’s use the networks of the 3 companies that own the mobile networks. You just get prioritized lower in times of network congestion.

https://www.reddit.com/r/NoContract/comments/oaophe/data_pri...

I also have not had a contract with ATT in a decade. I just buy my phones from Apple or Google and pop my ATT SIM in them (or not even that nowadays due to eSIMs). And ATT might have done a credit check on me back in 2008, but I do not recall seeing them on my credit report ever so they must only check it once and then never again assuming you keep paying on time.

Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#94

I'm a (happy) T-Mobile customer and my favorite thing about them is that in 5+ years I've never had to go into a store. Their website was functional but not super intuitive a few years ago, but it keeps getting better, and upgrading my iPhone 11 to a 13 last week, and also my plan at the same time, was seamless. And now that I have 5G for the first time ever I'm shocked to be getting upwards of 400M down. I don't thi…

Is there no BW/throttling/data cap on tethering/hotspot also for T-Mobile?

Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#96

I don't really get why more people don't use MVNOs like Google Fi or Mint rather than ATT&T and Verizon.

If a significant proportion of the market switched, they’d cut prices on the proper brands and raise the wholesale rates. Retail stores and advertising work.

Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#97

I'm a (happy) T-Mobile customer and my favorite thing about them is that in 5+ years I've never had to go into a store. Their website was functional but not super intuitive a few years ago, but it keeps getting better, and upgrading my iPhone 11 to a 13 last week, and also my plan at the same time, was seamless. And now that I have 5G for the first time ever I'm shocked to be getting upwards of 400M down. I don't thi…

Is there no BW/throttling/data cap on tethering/hotspot also for T-Mobile?

No, on "Magenta Max" you get 40GB of unthrottled tethering, and then after that it's throttled to 256k or something nearly useless like that.

Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#98
post #49

Somewhat related: this idea of adding a "digital waiting line" on top of a normal one is horrible, the author mentions this in ATT. Disneyland has done this with food, and it's really really irritating. Here is an example of what it is like to get Blue Milk at Star Wars Land in Disneyland: 1) order it in the app and pay for it. 2) it tells you when to go there 3) wait for your phone to turn green, with a group of oth…

What do you do if you don't have a smartphone?

Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#99
post #82

Earlier quoted context omitted.

When cell phones came to Sweden in the 90's, all the carriers did the exact same thing, offering phones and plans as bundles. But after a couple of years of fierce competition, margins were so thin that it was 100% obvious that any plan that came "with" a phone was essentially just their regular phone plans + a payment plan for the phone. You saved absolutely no money by paying for your phone through a carrier, and f…

Your premise that you don’t save money by buying your phone through the carrier is incorrect. AT&T has had generous trade-in options to upgrade an existing iPhone to a new one since forever. I’m typing this on an iPhone 12 that was bought for list price, but AT&T offered somewhere around $350 for an old iPhone 7Plus that was half broken. There’s absolutely no way I would have been able to resell that old phone for so…

> There’s absolutely no way I would have been able to resell that old phone for so much in the open market

AT&T is not a charity, so how do they make that possible?

> It’s true that the trade-in locks me into a 2 year contract

> they signed me up for a warranty plan behind my back that I had to cancel after seeing my first bill.

There you go. That's how you're paying for it. You're not saving money, stop deluding yourself. TANSTAAFL. Was it worth the hassle?

They only need to "get you" once with a useless tacked-on charge, and they've made back every dollar that you "saved" by buying your phone through them. And if they get you a second time, it's pure profit for them.

Re: AT&T says it has big problems. A T-Mobile salesman showed me how big

#100
post #49

Somewhat related: this idea of adding a "digital waiting line" on top of a normal one is horrible, the author mentions this in ATT. Disneyland has done this with food, and it's really really irritating. Here is an example of what it is like to get Blue Milk at Star Wars Land in Disneyland: 1) order it in the app and pay for it. 2) it tells you when to go there 3) wait for your phone to turn green, with a group of oth…

What do you do if you don't have a smartphone?

I'm sure it'd be cheaper for Disney to rent devices locked to their app for a day than pay for these line proctors and the person that's still taking the orders.
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