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Google Drive of historical footage locked and flagged as terrorist activity

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131–140 of 514 posts

Re: Google Drive of historical footage locked and flagged as terrorist activity

#131
post #14

As a person who formerly worked on the technical side of anti-abuse (both content and account) at Google, I urge you to read these kinds of reports critically. There is no reason to believe any of the details given in the post, which incorporates a lot of supposition about how this system works. For example, we have no rational basis for believing that this was done by some robot at Google. It is at least as likely t…

[deleted]

Re: Google Drive of historical footage locked and flagged as terrorist activity

#132
post #14

As a person who formerly worked on the technical side of anti-abuse (both content and account) at Google, I urge you to read these kinds of reports critically. There is no reason to believe any of the details given in the post, which incorporates a lot of supposition about how this system works. For example, we have no rational basis for believing that this was done by some robot at Google. It is at least as likely t…

Google locked a 10 year old email account of mine and never followed up.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#133
post #48

Earlier quoted context omitted.

This is why I've stopped buying books on kindle. It gives Amazon the power to censor your book library, and it would not surprise me at all if we see them exercise that power soon.

Amazon banned me (for something completely unrelated to Kindle books), and I lost access to everything on Kindle as a result. It's a good thing I hadn't spent much money there, and obviously I'm not buying any ebooks going forward.

Buy ebooks from Baen directly, or from Tor on your service of choice. These publishers release books DRM free, so you actually own the file. Any other ebooks you “buy”, you’re renting.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#134
post #48
post #16

How many times does that have to happen before people realize there is no cloud, only other people's computers. The data that is stored there is no longer yours, just as thanks to Apple and Co. your hardware no longer really belongs to you, but you only enjoy a temporary right of use. It will be interesting to see when hardly anything remains of an entire generation because everything comes from the cloud: Photos, vi…

This is why I've stopped buying books on kindle. It gives Amazon the power to censor your book library, and it would not surprise me at all if we see them exercise that power soon.

I actually really don’t care about kindle because it’s only useful for certain formats I tend not to keep anyway and is a lot more convenient and cheaper than hunting down physical copies of stuff.

I originally had over 200 books, all read, gathering dust so I gave them away. They took up space and attention and were a pain in the ass when I had to move house.

As for the convenience, I do a lot of hiking and it’s not much fun dragging two books from the expanse series with you versus a kindle in a ziplock bag.

I have physical copies and PDFs for technical books and reference material though. And a lot of text files.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#135
post #44
post #14

As a person who formerly worked on the technical side of anti-abuse (both content and account) at Google, I urge you to read these kinds of reports critically. There is no reason to believe any of the details given in the post, which incorporates a lot of supposition about how this system works. For example, we have no rational basis for believing that this was done by some robot at Google. It is at least as likely t…

A user flagging is not the same as banning. The process that follows a flag can have human intervention and the assumption is that it does not currently in Google. As someone who worked in this space you could provide information on the process that would be valuable. Or maybe not on the basis of NDA or policy. In the former please do, and let us know the human touch points in the process end to end. If the latter, s…

You really should not believe what I say just because I said it, but neither should you just resign all your mental faculties every time you find some forum post that confirms your prior assumptions. Just read critically.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#136
post #2

I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…

Well, when you're making an omelette you have to break some eggs. There has been a literal, yet largely silent, book burning going on with Google services in recent years. On youtube, many alternative voices are silenced, billions of comments deleted. I know its a private company, but in the US there are free speech laws + the possibility of using the court system (if someone makes a libellous statement). But no, sil…

Please don't characterize this as a political voices thing. Of course it's _related_, but this instance is about misclassification of private data, not silencing voices online.

Also, Google is not a private company.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#137

Earlier quoted context omitted.

I highly doubt getting locked out of your google drive still allows you to download backups from google backup services...

They have to provide it by law under GDPR and other directives in the EU.

They can also just delete the data. That would solve it too. (for them)

Re: Google Drive of historical footage locked and flagged as terrorist activity

#138
post #96

Earlier quoted context omitted.

If google really thinks he is a terrorist, which apparently they did, why on earth would they allow him to use gmail or android? It makes sense they would lock him out of everything possible. What we really should be asking is why is google examining user data at all. They should not be in the position where they can even find out who is a terrorist.

> What we really should be asking is why is google examining user data at all. Without reading into the details, I don't think that google arbitrarily examines all user files on Google Drive (and please correct me if I am wrong, but that's what I remember since the last time this discussion was had). Google only examines files that were shared with other users or were made accessible to others through a shareable lin…

A better analogy would be if you made terroristic remarks to the sporting goods clerk, and walmart banned you not just from sporting goods but the entire store. Gmail and Google Drive are just different departments of the same place.

But in this case it's just that walmart zoomed in on your notebook with a security camera, saw some arabic scribbles about allah on a tank drawing you were sharing with your friend, and decided you were a terrorist. Sure, they absolutely should toss you out the store if they think you are one, but they shouldn't have been zooming in your notebook in the first place.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#139
post #2

I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…

I recently decided against G Drive and for office.com for our tiny startup. One reason being the unreliable customer support often mentioned here on HN. I hope MS customer support is better…

G Suite / Google Workspace / whatever they're calling it this month has generally very good support.

eg I had to fix a domain issue, albeit a domain issue caused by some stupid google stuff, and was connected to helpful competent people within a minute or two. Peers have similar experiences.

The paying stuff is fine.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#140
post #2

I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…

Google's fetish for not providing human support is so counter-productive it makes me think there must be a single powerful individual executive maintaining the policy. It's too stupid to have widespread support among Googlers.

It would be very difficult to model a financial benefit of offering dedicated support for free products. If you pay for Google One (extra storage), you get access to phone support. I wonder if they would've been able to help in this situation of a locked account.
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