121–130 of 514 posts
I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…
How many times does that have to happen before people realize there is no cloud, only other people's computers. The data that is stored there is no longer yours, just as thanks to Apple and Co. your hardware no longer really belongs to you, but you only enjoy a temporary right of use. It will be interesting to see when hardly anything remains of an entire generation because everything comes from the cloud: Photos, vi…
Apple is still ok, just don't use iCloud.
> The added grievance to this is that my drive also included my own personal family photos and my current book on the subject I mean, how many times does this need to come up for people to learn the lesson? If you are storing your data with a third party, and you do not have an iron legal contract with this third party, then that third party can and will do whatever it wants with your data, including locking you out…
Welp - affordability. It's expensive and arguably less reliable to get an external hard drive.
But it's definitely fundamentally more expensive because there are tons of fixed costs that would be much better amortized across more parties. The hardware could handle far more than I throw at it, and importantly the incremental cost of expanding the setup is much much lower then the setup cost. My NAS could easily have nearly triple the storage space at "only" the cost of the drives themselves and maybe a bit more memory (which is dirt cheap). It's not processor or bandwidth limited. I don't need that much space, but if there were another few folks joining me on using it and we split the cost between us we'd each pay less for more. And the whole thing as-is leans heavily on my own personal amortization and professional knowledge, I can justify some of it as a business expense and I actually already knew tons of the basics before doing anything for the first time. A larger group could have someone devoting even more time to it.
That's the simple relentless logic behind "cloud services" really behind whatever layers of fancy marketing or conversely outrage. It really is cheaper at a basic level, but unfortunately the way it's often been implemented lends to centralization and perverse incentives.
Efforts to address it have to tackle those head-on. Ideally at a minimum there'd be legally mandated offering of standard "cloud APIs" for every platform so that iCloud or whatever could be slotted right out for something else compatible. It does seem like there is potential for more decentralized sharing and discovery, but the UI and reliability challenges are quite significant. We'll probably see a lot of gyrations back and forth as everyone searches for the right balances depending on their own situations along with whatever semi-ignorant semi-opportunistic bumbling responses governments come up with. Unfortunately even on HN lots of people tend to reach for sledgehammers over scalpels when it comes to the law.
I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…
Google's fetish for not providing human support is so counter-productive it makes me think there must be a single powerful individual executive maintaining the policy. It's too stupid to have widespread support among Googlers.
I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…
Earlier quoted context omitted.
Google One, and Google Workspaces both offer paid support plans that cover Google Drive.
I highly doubt getting locked out of your google drive still allows you to download backups from google backup services...
Earlier quoted context omitted.
And to teach other users to stop critically relying on such a capricious service. I have less sympathy when it happens to someone techy, who should know better, but that doesn’t seem to be the case here.
IMO, the real issue is relying on any single storage solution for such critical and hard to replace data. You should always have multiple, redundant, tested backups of such data, the minimum being 3 copies, in 2 different formats, with at least one located offsite. That said, Google does ha reputation for this shit, especially on their free plans, so, you should definitely keep that in mind when storing data on Googl…
While it does make it harder to share things directly, its well worth the hassle
I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…
There has been a literal, yet largely silent, book burning going on with Google services in recent years. On youtube, many alternative voices are silenced, billions of comments deleted.
I know its a private company, but in the US there are free speech laws + the possibility of using the court system (if someone makes a libellous statement). But no, silencing voices is in the realms of corporate policy - the rule of law has been deemed to not apply.
I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…
I saw comment in another one of these discussions saying you should treat google as a potentially hostile adversary and have a contingency plan for what to do when they turn on you. I agree with this really in relation to every cloud provider. If your business continuity and data are important, there should be a plan for how to keep the lights on if a provider through malice or incompetence stops playing nice. The go…
(Note to self: stop giving feedback on Maps routing. You never know.)
I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…
Google's fetish for not providing human support is so counter-productive it makes me think there must be a single powerful individual executive maintaining the policy. It's too stupid to have widespread support among Googlers.