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Amazon EC2 EU-West is down

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Re: Amazon EC2 EU-West is down

#21

Post by bambax »

rwolf wrote: post #19
bambax wrote: post #16

THANK YOU HN!!! I couldn't connect to my machine and couldn't understand what was going on... good thing I turn to HN as soon as I get online... You'd think AWS could afford to send emails to keep us customers up to date with the problem?

If they sent you an email every time there was downtime, then you would know every time there was downtime. Any time your servers are not available but you don't notice == win.

> Any time your servers are not available but you don't notice

Can't happen. My servers are monitored by external services that (to the best of my knowledge) don't use AWS.

It's best to play the open card in any case.

Re: Amazon EC2 EU-West is down

#22

Post by spartango »

bambax wrote: post #16

THANK YOU HN!!! I couldn't connect to my machine and couldn't understand what was going on... good thing I turn to HN as soon as I get online... You'd think AWS could afford to send emails to keep us customers up to date with the problem?

Emails will be sent out when the problem is more fully handled, as usual. HN is a decent place to get some info, but you should consider posting to the AWS developer forum as well, b/c there are Amazon people constantly checking on things and answering questions:

https://forums.aws.amazon.com/forum.jspa?forumID=30

Edit: I should add, they can look up your specific instances to get the exact problem.

Re: Amazon EC2 EU-West is down

#23

Post by whakojacko »

jimmyjim wrote: post #15

Power outage? Interesting -- Linode also went down today because of power outage: http://status.linode.com/2011/08/outage-in-fremont-facility....

This is what, the 3rd? 4th? power outage in that facility in the last year? I realize that it's not directly Linode's fault, since this is Hurricane Electric's facility that they lease from, but its still pretty frustrating. I have a personal VPS there which I use to do an hourly data grab, so I missed a few this morning. This is just a personal pet project so no huge deal, but if I was running some actual production-level stuff there I would be very wary of using that facility.

Re: Amazon EC2 EU-West is down

#26

Post by getsat »

jimmyjim wrote: post #15

Power outage? Interesting -- Linode also went down today because of power outage: http://status.linode.com/2011/08/outage-in-fremont-facility....

Linode doesn't notify their customers affected by outages, or am I missing something?

Re: Amazon EC2 EU-West is down

#27

Post by Macha »

getsat wrote: post #26
jimmyjim wrote: post #15

Power outage? Interesting -- Linode also went down today because of power outage: http://status.linode.com/2011/08/outage-in-fremont-facility....

Linode doesn't notify their customers affected by outages, or am I missing something?

I've been notified for what amounted to two minutes of downtime before (my VPS is in the London data centre). Are you in the Fremont data centre? That is where this outage was.

Re: Amazon EC2 EU-West is down

#30

Post by hrasm »

getsat wrote: post #26
jimmyjim wrote: post #15

Power outage? Interesting -- Linode also went down today because of power outage: http://status.linode.com/2011/08/outage-in-fremont-facility....

Linode doesn't notify their customers affected by outages, or am I missing something?

They don't. They do have an RSS feed that you can monitor with your favourite feed aggregator: http://status.linode.com/rss.xml
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