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Stripe banned us for payment disputes but we never had a single dispute

justuseapp.com

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Re: Stripe banned us for payment disputes but we never had a single dispute

#32
post #13

How are we a "high risk" merchant when our business is not different from Truebill.com (subscription tracking) and Ramp Inc (spend management) a company Stripe recently invested in? The cynical me says there is your answer right there. You are a bit to close to something Stripe invested in, or at least close enough to something they will offer as a service soon.

It makes sense. They (stripe) want to get the biggest part of a cake and destroy small businesses. Such morones.

>Such morones.

Does that mean morons? From their perspective, it's a smart thing to do, if they can get away with it. Or does it mean like "such big balls?".

Re: Stripe banned us for payment disputes but we never had a single dispute

#34

How are we a "high risk" merchant when our business is not different from Truebill.com (subscription tracking) and Ramp Inc (spend management) a company Stripe recently invested in? The cynical me says there is your answer right there. You are a bit to close to something Stripe invested in, or at least close enough to something they will offer as a service soon.

That's a ridiculous reason for blocking their account though. Is everyone learning from the best (cough Amazon)?

Re: Stripe banned us for payment disputes but we never had a single dispute

#35
post #13

How are we a "high risk" merchant when our business is not different from Truebill.com (subscription tracking) and Ramp Inc (spend management) a company Stripe recently invested in? The cynical me says there is your answer right there. You are a bit to close to something Stripe invested in, or at least close enough to something they will offer as a service soon.

It makes sense. They (stripe) want to get the biggest part of a cake and destroy small businesses. Such morones.

If they wanted the biggest part of the cake, the should keep the small businesses next to their own. The know their competitors and, in the case of them failing, they'd still be on the winning side.

As the saying goes, to make money in a gold rush, sell pickaxes.

Re: Stripe banned us for payment disputes but we never had a single dispute

#36

Earlier quoted context omitted.

For as long as it permits companies to hire fallible humans and to write machine learning models with false positive rates.

The machine learning models with false positives aren't the problem. The lack of a timely appeals process that involves a human is.

But that’s why the prices are so low.

Society will put up with it as long as it works most of the time, because algorithms without humans are cheap.

Re: Stripe banned us for payment disputes but we never had a single dispute

#37
I have a hunch their main concern is this kind of marketing on your site:

"Access the American market Our credit card comes with a U.S. billing address, so you can unlock features restricted to the U.S or Western markets especially if you don't live there."

https://justuseapp.com/free-trial-card

Re: Stripe banned us for payment disputes but we never had a single dispute

#38

How are we a "high risk" merchant when our business is not different from Truebill.com (subscription tracking) and Ramp Inc (spend management) a company Stripe recently invested in? The cynical me says there is your answer right there. You are a bit to close to something Stripe invested in, or at least close enough to something they will offer as a service soon.

[deleted]

Re: Stripe banned us for payment disputes but we never had a single dispute

#39
Looking at what service they actually offer, I can easily see why Stripe would not want to do business with them. They offer private credit card services, which seems like it could easily be a magnet for people trying to launder stolen credit cards and the like.

Just because they have not yet been hit with this, does not mean they are not at risk of becoming a target if they get a bit more known. Stripe doesn't want to have to deal with that.

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