If you want to hurt this guy I would look into his German teatra.de domain. I'm 99% sure the mandatory German adress for the administrative contact is fake, which is against the rules of Denic, he needs a valid German contact adress.
My experience with a 'negative review' scammer.
11–20 of 83 posts
Re: My experience with a 'negative review' scammer.
#12(Just because you don't ship to the US doesn't mean he hasn't tried your tea, just that it's unlikely). But I like the rest of the post.
Re: My experience with a 'negative review' scammer.
#13As a consumer I pretty much rule out negative reviews where the company in question responds sensibly.
Sometimes it gives me a more favorable view of the company in question, actually.
The only time I really pay attention to stuff like this is when there is a bunch of negative reviews and the company never responds to any of them.
Re: My experience with a 'negative review' scammer.
#14I don't think the negative reviewer fully understands how Twitter works. In the thread you link to he says that he didn't delete the tweet, and that they "disappear after a certain number of days". They don't. Here's the tweet you're referring to (28 Jul):
http://twitter.com/#!/FoodBlogTeaShow/status/966666235864719...
and here's another from 14 hours ago:
http://twitter.com/#!/FoodBlogTeaShow/status/981033271197696...
I can't tell if that second one is supposed to be sarcastic or not.
Re: My experience with a 'negative review' scammer.
#15It's a good lesson to 'assume good faith' where possible, even with negative reviews. Otherwise it may flare up a PR blunder. eg getting personal with the reviewer rather than responding with class like this guy did.
Re: My experience with a 'negative review' scammer.
#16As a consumer I pretty much rule out negative reviews where the company in question responds sensibly. Sometimes it gives me a more favorable view of the company in question, actually. The only time I really pay attention to stuff like this is when there is a bunch of negative reviews and the company never responds to any of them.
+1 When a company responds to these negative reviews, this shows that they are being honest on their part. Atleast they are addressing the review. Its good that this tea maker stand out for his company.
Re: My experience with a 'negative review' scammer.
#17The site appears to be down for me and could not find any cache links. Anyone else facing this problem?
Re: My experience with a 'negative review' scammer.
#18Should have gone here instead. I'm pretty sure that extortion is against Twitter's TOS. https://support.twitter.com/forums/26257/entries/15789
Thanks for the link glimcat - I'm going to see how it pans out after a few days. Tweets fade fast, and if this scammer doesn't continue posting negative reviews, then I'm happy with that.
Please report him anyway; most people are decent and honest, and like to think the best of people, so I understand why you wouldn't want to report him, not to mention the hassle of writing it up and sending it to Twitter, who may not even act on it, but you can be sure if you don't take it further, the guy will be able to keep doing this with impunity. Some quote about evil and good men and doing nothing.
Re: My experience with a 'negative review' scammer.
#19As a consumer I pretty much rule out negative reviews where the company in question responds sensibly. Sometimes it gives me a more favorable view of the company in question, actually. The only time I really pay attention to stuff like this is when there is a bunch of negative reviews and the company never responds to any of them.
Yeah, methinks the general rule is: You don't really know a company until you see their reaction to shit happening. Deflecting blame and stonewalling are the worst kinds of response.
Re: My experience with a 'negative review' scammer.
#20What this kind of scammers don't realize is that internet and subsequent proliferation of social media networks has leveled the playing field to a large extent. So, if people who are being arm-twisted become more vocal about it, it might come back to bite the scammers.