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Our Commitment to Trust & Safety

blog.airbnb.com

161–170 of 177 posts

Re: Our Commitment to Trust & Safety

#161
Brian, I am deeply impressed, that is a brave and decent step which leaves all happy competitors far beyond (the competitors should try harder now, techcrunch is not going to help their marketing).

You are a great CEO and deserve to direct a Billion Dollar company, no doubt.

I just can't wait for my trip to the USA to use AirBNB accommodation (as an HN reader I have decided long ago that in the next trip to US I will not stay in hotels but book with AirBNB)

Re: Our Commitment to Trust & Safety

#163
post #98

So, this is a totally superficial comment, but here we go. Brian, as part of all of this crisis stuff, I think it's time to have a new profile picture taken. One where you don't look so, how should I say... 20. From rough calculation, I'm only a couple years older, but one thing that's stood out for me visually in all of this is that ... well, let's just say that it's one of those times where looking like the young s…

Interesting, when I first saw a photo of Brian, I think on TechCrunch, my first thought was: "he looks so slick. That will probably have a negative influence on the way people interpret his response to this situation". I guess it beams somehing like "my life is awesome and I don't have a care in the world"

Re: Our Commitment to Trust & Safety

#164

Earlier quoted context omitted.

IMO the problem isn't that he looks 20, but rather that he looks pretty douchey in that photo. Looking young isn't so bad in this context, but looking like you just stepped off of the set of one of those MTV 'reality' shows is. I'm fairly certain this is going to get me down-voted through the floor, but please at least view the picture in question prior to down-voting me for saying this.

I don't think he looks like a douche, but I thought that picture was a stock photo of someone who was supposed to represent the criminal who started the whole mess.

I rarely LOL on HN, but I did just then.

Re: Our Commitment to Trust & Safety

#165
post #134
post #86

Earlier quoted context omitted.

Yet a renter will still be held responsible by the owners of the building if anything outside of their possessions is destroyed.

Only if they are negligent or worse. Landlords carry insurance on the structure. Tenants are responsible for contents of their apartment. Hopefully if you rent and use Airbnb, you have a renter's insurance policy with high liability limits.

I'm not saying they are, but I'm sure if the structure was destroyed by a sub-letter there is a good chance the landlord's insurer would allege the tenant was negligent.

Re: Our Commitment to Trust & Safety

#167

Earlier quoted context omitted.

this is so true. i was thinking the exact thing especially in all his pics on techcrunch. perception is everything and all those pics give the reader a different image for sure. more cocky, im the man kind of image. its just that the pics dont seem right for the situation. on a side note...i think hes a good looking dude (no homo of course lol)

Please don't say "no homo". It's really offensive.

really? it was meant in a non offensive way but wouldnt want to offend the sensitive..my bad

Re: Our Commitment to Trust & Safety

#168
This is an excellent start. Great way to come out and clearly state "We screwed-up earlier but are now doing the right thing".

Please consider adding 2 requirements: 1) Any renter should provide an actual photo 2) Valid Credit card that will have a hold of x dollars till the rental completes These might cut down on the Tweaker type incidents.

Re: Our Commitment to Trust & Safety

#169

This is an excellent start. Great way to come out and clearly state "We screwed-up earlier but are now doing the right thing". Please consider adding 2 requirements: 1) Any renter should provide an actual photo 2) Valid Credit card that will have a hold of x dollars till the rental completes These might cut down on the Tweaker type incidents.

[deleted]

Re: Our Commitment to Trust & Safety

#170
post #87
post #85

Earlier quoted context omitted.

Clearly it wasn't designed to exclude EJ, but it also likely wasn't designed with EJ in mind. airbnb is no doubt working with an insurance company, and if that company finds an "out", they're going to take advantage of it. Like most all renter contracts, it excludes subletting without consent, which is what EJ may have been doing.

Let's definitely have a 19-comment argument speculating about the worst possible case scenario with the $50,000 guarantee Airbnb just announced, because that will definitely pump the oxygen back into the thread.

Well I hope AirBnB is thinking about the worst case scenario because it doesn't appear they were thinking about it in the past.
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