Ask HN: Suspended by Google Domains • Hacker News Board

Re: Ask HN: Suspended by Google Domains

#11

Post by ml-engineer » Mon, Aug 30, 2021, 8:08 AM UTC

sneak wrote: post #10

ml-engineer wrote: post #9

Earlier quoted context omitted.

We could not transfer the domain. I would like to because the whole community is currently being threatened. Not to mention, personally it could result in "termination of your account," the Google account that I have been using for more than a decade (for my emails, cell phone, wallet, etc)!

It's a bit late now, but it's a good idea to make a new fresh Google account for each project (which will require a new fresh phone number to verify it when you create it, I suggest Mint prepaid), for reasons which are at this moment too obvious.

Thank you, especially for recommending Mint.

Re: Ask HN: Suspended by Google Domains

#12

Post by [deleted] » Mon, Aug 30, 2021, 8:25 AM UTC

[deleted]

Re: Ask HN: Suspended by Google Domains

#13

Post by q3k » Mon, Aug 30, 2021, 8:47 AM UTC

ml-engineer wrote: post #7

ganeshkrishnan wrote: post #6

>out of 205,169 emails sent What's the timeframe for this?

That's from the past 30 days.

Are you sure you’re not actually spamming people? What sort of messages are these? Did people subscribe to them? How long have you been sending these out for?

Re: Ask HN: Suspended by Google Domains

#14

Post by ml-engineer » Mon, Aug 30, 2021, 8:49 AM UTC

q3k wrote: post #13

ml-engineer wrote: post #7

Earlier quoted context omitted.

That's from the past 30 days.

Are you sure you’re not actually spamming people? What sort of messages are these? Did people subscribe to them? How long have you been sending these out for?

Absolutely not! We use double opt-in, with explicit subscribe call to action. We are fully GDPR/CCPA compliant.

Re: Ask HN: Suspended by Google Domains

#15

Post by DoItToMe81 » Mon, Aug 30, 2021, 8:55 AM UTC

There's nothing you can do. Google will not listen unless there's giant public outcry. I would recommend going with a more proven registrar and trying your hardest to inform your community of the new domain before it's too late.

Re: Ask HN: Suspended by Google Domains

#16

Post by ml-engineer » Mon, Aug 30, 2021, 8:59 AM UTC

DoItToMe81 wrote: post #15

There's nothing you can do. Google will not listen unless there's giant public outcry. I would recommend going with a more proven registrar and trying your hardest to inform your community of the new domain before it's too late.

Exactly, I am learning it the hard way. I have been warned many, many times before (about Google) but I did not take them seriously.

Re: Ask HN: Suspended by Google Domains

#17

Post by qmarchi » Mon, Aug 30, 2021, 9:00 AM UTC

Heyo, Googler here.

Can you shoot me an email to with your domain information?

I'll forward it where I can and hope we can figure out what's going on.

I unfortunately can promise anything, but I'll try my hardest!

Disc: I work at Google, but not near Domains.

EDIT: removed email as I got the info I needed!

Re: Ask HN: Suspended by Google Domains

#18

Post by ml-engineer » Mon, Aug 30, 2021, 9:06 AM UTC

qmarchi wrote: post #17

Heyo, Googler here. Can you shoot me an email to with your domain information? I'll forward it where I can and hope we can figure out what's going on. I unfortunately can promise anything, but I'll try my hardest! Disc: I work at Google, but not near Domains. EDIT: removed email as I got the info I needed!

Forwarded you the original email. Thank you so much!!

Re: Ask HN: Suspended by Google Domains

#19

Post by [deleted] » Mon, Aug 30, 2021, 9:12 AM UTC

ml-engineer wrote: post #18

qmarchi wrote: post #17

Heyo, Googler here. Can you shoot me an email to with your domain information? I'll forward it where I can and hope we can figure out what's going on. I unfortunately can promise anything, but I'll try my hardest! Disc: I work at Google, but not near Domains. EDIT: removed email as I got the info I needed!

Forwarded you the original email. Thank you so much!!

[deleted]

Re: Ask HN: Suspended by Google Domains

#20

Post by tssva » Mon, Aug 30, 2021, 9:16 AM UTC

ml-engineer wrote: post #14

q3k wrote: post #13

Earlier quoted context omitted.

Are you sure you’re not actually spamming people? What sort of messages are these? Did people subscribe to them? How long have you been sending these out for?

Absolutely not! We use double opt-in, with explicit subscribe call to action. We are fully GDPR/CCPA compliant.

If the content of your email or frequency of emails is not inline with the expectation of subscribers when they subscribed, some will report the emails as spam regardless of the steps you documented.