Discord has won over gamers. Now it wants everybody else

Room emotes? Custom emoticons? WTF, what client are you running? That sounds great.

I know a lot of people who do that using IRC/XMPP/Matrix protocols, and contribute to the joinjabber.org website. That i'm free not to exploit people is not the point, the point is that nobody should be "free" (in capitalist newspeak) to exploit other people.

> Workers have their own interests that are not necessarily aligned with those of the users/society

Usually you will find that they are, because workers are also users and vice-versa.

> support working hours only from nine to five on business days, higher pensions and fewer new hires, more job security

I guess you're from the US? "Higher pensions" should have nothing to do with a company: that's a public policy matter and pensions can be mutualized across employers as is the case in France (despite past & present governments doing their best to dismantle that public service).

The 8h workday is established minimum standard across industries for over a century now (several centuries in some industries/places), and even when it was not (see Haymarket affair) it was considered a pretty weak/useless demand, more symbolic than anything. Thinkers of the time advocated that given the established technological progress at the time, it should be possible for everyone to work just a few weeks every year and still enjoy modern comfort. Some more modern thinkers believe the same applies today, considering how many resources/efforts are wasted annually.

Moreover, "fewer new hires" is not necessarily correlated to "more job security". It may be true on the scale of a single company, but on the scale of a whole society, a public policy of everyone finding opportunity for their contributions to humanity (that rarely yet sometimes overlaps with what's called a "job") leads to better "job security" for everyone and anyone.

If a government really wanted to tackle unemployment, there's many areas of life that need considerably more workers and resources, including education & health which are pillars of a healthy (pun intended) society. But capitalist policy is to generate misery in order to pit everyone against everyone else so a tiny minority can profit... and in this regard, capitalism works excellently.

> you need something like a cooperative where the users are also the shareholders and you have to buy a membership to use the product

That's how many non-profit organizations operate. You have to be a member (free or < 20€/year) to benefit from services provided by the association.

> I have not heard of a society that has succeeded to incentive people on a large scale without the possibility of profit.

Well first, we usually don't hear about alternative models because they're mostly erased from dominant narratives (or defaced to the point they make no sense). Famous examples include witch hunting during the renaissance and the abolition of community life (in favor of State/Church control), the Cronstadt and Ukrainian revolts in the USSR... see also "Popular history" as a research field.

Now, whether an alternative model is possible is up to debate. You use "on a large scale" as a premise, so primitivist/individualist approaches will not cut it (although they're valid ways of life for smaller communities). Have you considered the anarcho-syndicalist model? It has strong roots/history in Spain (especially in the colonized region of Catalonia) and was the heart of the popular (armed) uprising against Franco's fascist coup d'État. That is a well-documented historical experience of a large-scale agrarian/industrial (mixed) society operating on a large scale without a capitalist understanding of "profit" involved. Although to be fair it did not last long, as the revolution was eaten from within by Stalin's authoritarian clique (who had smaller numbers but considerably more weapons and resources imported from USSR, and started massacring anyone who disagreed).

We'll probably find common ground in that everyone needs to be valued for their contributions to society, which could be called "profit" in some variants of that concept. However, i would argue that not all activities need to be "profited" from (eg. arts), and that money and private property (in their capitalist interpretations, at the very least) are very bad implementations of that concept, in which a lot of people who are very useful to society are not being remunerated accordingly, while a bunch of parasite who contribute very little to society earn all the benefits.

> the interests of workers and customers are often at odds with each other

I've never heard any such stories from an actual workers coop. I'm not saying it can't exist from a theoretical perspective, but i don't think workers/users interests are "often at odds" since i can't think of a single real-life example.