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Our Commitment to Trust & Safety

blog.airbnb.com

111–120 of 177 posts

Re: Our Commitment to Trust & Safety

#111

Earlier quoted context omitted.

It was my impression too that the photo could be appropriate. EDIT: I've edited my comment to make it more constructive. Brian, I think you are doing a great job with AirBNB and handling this situation. Please take these comments as constructive criticism regarding the photo (in this particular situation).

:(

Don't let them get you down, Brian.

Re: Our Commitment to Trust & Safety

#112

Earlier quoted context omitted.

It was my impression too that the photo could be appropriate. EDIT: I've edited my comment to make it more constructive. Brian, I think you are doing a great job with AirBNB and handling this situation. Please take these comments as constructive criticism regarding the photo (in this particular situation).

:(

I hesitated to even bring it up because I didn't know how to say it without it sounding like a personal attack, but FWIW, I didn't mean it as one.

We all have photos taken of us that convey personalities that aren't really our own. I don't think you're a douche, but the photo gives that impression a bit.

Re: Our Commitment to Trust & Safety

#113

Earlier quoted context omitted.

It was my impression too that the photo could be appropriate. EDIT: I've edited my comment to make it more constructive. Brian, I think you are doing a great job with AirBNB and handling this situation. Please take these comments as constructive criticism regarding the photo (in this particular situation).

:(

[deleted]

Re: Our Commitment to Trust & Safety

#114

Earlier quoted context omitted.

IMO the problem isn't that he looks 20, but rather that he looks pretty douchey in that photo. Looking young isn't so bad in this context, but looking like you just stepped off of the set of one of those MTV 'reality' shows is. I'm fairly certain this is going to get me down-voted through the floor, but please at least view the picture in question prior to down-voting me for saying this.

It was my impression too that the photo could be appropriate. EDIT: I've edited my comment to make it more constructive. Brian, I think you are doing a great job with AirBNB and handling this situation. Please take these comments as constructive criticism regarding the photo (in this particular situation).

To be fair, I think it's a decent smile, but the lighting, combined with Brian's dark eyebrows, creates this shadow which is easy to interpret as slightly sinister.

If his head was raised slightly and lit more strongly, I don't think you'd feel the same way.

Re: Our Commitment to Trust & Safety

#115

Earlier quoted context omitted.

It was my impression too that the photo could be appropriate. EDIT: I've edited my comment to make it more constructive. Brian, I think you are doing a great job with AirBNB and handling this situation. Please take these comments as constructive criticism regarding the photo (in this particular situation).

:(

Classiest reply in this whole discussion.

Re: Our Commitment to Trust & Safety

#116

Earlier quoted context omitted.

It was my impression too that the photo could be appropriate. EDIT: I've edited my comment to make it more constructive. Brian, I think you are doing a great job with AirBNB and handling this situation. Please take these comments as constructive criticism regarding the photo (in this particular situation).

:(

My sincere apologies!!!

John

Re: Our Commitment to Trust & Safety

#117
post #54
post #28

Two things immediately pop out from this: "Earlier this week, I wrote a blog post trying to explain the situation, but it didn’t reflect my true feelings." I'm not sure how I feel about this line (I assume it's referring to his TC post). On one hand, it's nice that he's now 'fessing up with a this-is-how-I-feel post. On the other, it's a pretty clear admission that he's had no problems in the past sending out PR spin…

Ever hear the parable about the man in the arena? It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcomi…

That is a great quote, even if it does feel like some bizarre entry in a comma/run-on-sentence contest.

Re: Our Commitment to Trust & Safety

#119
post #32

Is it just me or do they say they'll be covering losses after August 15th, and before August 1, but not August 1 through 15?

we are covering all incidents retroactively, including EJ's and Troy's.

Thanks! I assumed that was the intent, I just found the way the threshold dates were described a little buggy.

Re: Our Commitment to Trust & Safety

#120

Earlier quoted context omitted.

IMO the problem isn't that he looks 20, but rather that he looks pretty douchey in that photo. Looking young isn't so bad in this context, but looking like you just stepped off of the set of one of those MTV 'reality' shows is. I'm fairly certain this is going to get me down-voted through the floor, but please at least view the picture in question prior to down-voting me for saying this.

"Smug" might be a better word. Fairly sinister lighting, too. The photo was definitely the first thing I noticed.

The lighting actually makes it look a lot like a Jill Greenberg photo:

http://www.google.com/search?q=jill+greenberg+photo&um=1...

I wouldn't be surprised too since she's also a RISD alumn.

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