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Discord has won over gamers. Now it wants everybody else

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Re: Discord has won over gamers. Now it wants everybody else

#401
post #367

Earlier quoted context omitted.

They should just have a separate platform mode. Like Discord Businesses. Discord B8s.

They should use a different name then, because "discord" doesn't exactly conjure up images of handshakes and smiling people sitting in meeting rooms in stock photos.

Slack seems to be doing fine, and its name hardly sounds like some pro-business virtue.

Re: Discord has won over gamers. Now it wants everybody else

#402

Earlier quoted context omitted.

Because you'll sell before the disaster.

To who?

The greater fool: https://en.wikipedia.org/wiki/Greater_fool_theory

The shareholder/investor model incentivizes "perception management" over real results.

Re: Discord has won over gamers. Now it wants everybody else

#403

I have a bad feeling about this. Discord essentially does one thing really well. I don't want to see it go down the way of so many chat platforms trying to be everything and becoming a bloated mess. Recently, they replaced the fun, gamery loading messages with something more "formal". Now it does it's one thing slightly less well. The first of many casualties, no doubt. It makes me despair of business models which re…

What does discord do really well? I’ve had channels mysteriously become inaccessible until whoever posted something deletes it. The “stay on top” feature for watching a stream never seems to work very well. For some stupid reason, chat and streams aren’t integrated, so you have to chat in an associated channel which is different from where you’re watching the stream. All kinds of icons are hidden until you happen to mouse over them, which is objectively bad design. If you receive an @ and the chat continues on significantly before you see it, clicking on that channel doesn’t take you to the mention, but rather some other, seemingly random location in chat history (sometimes I don’t find it and just give up).

Discord doesn’t seem to do anything well except sign users up quickly.

Re: Discord has won over gamers. Now it wants everybody else

#404

I have a bad feeling about this. Discord essentially does one thing really well. I don't want to see it go down the way of so many chat platforms trying to be everything and becoming a bloated mess. Recently, they replaced the fun, gamery loading messages with something more "formal". Now it does it's one thing slightly less well. The first of many casualties, no doubt. It makes me despair of business models which re…

I wonder if discord could straight up sell/separate a 'fork' of their platform that targets a completely different audience.

The 1-size-fits-all approach to social networks never seems to work. Facebook seems to have figured it out with a clear separation of the kind of lifestyles sold by each of Instagram, Facebook, Whatsapp and soon Oculus.

Product companies in general know this quite well. The way to make the (enthusiast) Supra profitable, was to build it on the same platform as the (normie) BMW Z4. The Z4 gets some of the spice of the Supra, and the Supra owners don't feel cheated out of a place in the industry. Effectively, both cars maintain the same back end, but completely different front ends. Maybe discord could do the same. If reddit was run by competent people, then they'd know to continue supporting old.reddit.com for the same reason.

Some aspects of Discord's platform are incredibly useful and class leading. However, their users are a very particular kind of internet person, and the complete un-intuitiveness of the platform highlights that. You can't preserve the 4chan-esque spastic wonder of a platform while still appealing to normies, businesses and older folks.

A platform as funny/productive as 4chan and as sanitized as Teams is the holy-grail. Alas, like all holy-grails, it seems entirely unattainable.

Re: Discord has won over gamers. Now it wants everybody else

#405

Discord is the classic freemium monopoly trap. They want to capture market share with a walled garden and once they do they will alter the terms to milk out every last drop of revenue they can before everyone jumps ship to the new new thing.

The chat app treadmill.

Every couple years a new chat app with the same basic features as the last one (and slightly better background noise filtering) will crop up. However, the new chat app won't contain the legacy contact information of people you don't really want to talk to anymore, but feel awkward about deleting. And the old chat app will have started to do annoying things for monetization purposes, having run out of VC money.

And of course, you use the new chat app. You will try, but fail, to convince your friends to use the open source alternative. It requires self-hosting and IP addresses.

Re: Discord has won over gamers. Now it wants everybody else

#406

Earlier quoted context omitted.

Maybe that's okay. Be THE product for half a decade, make your money, close up, next venture.

That sounds horrible. We should focus on making good products that last a long time. What is the point of making something new and almost identical every 5 years?

Some markets don't have much more than fashion as their differentiating factor.

Re: Discord has won over gamers. Now it wants everybody else

#408
post #199

I have a bad feeling about this. Discord essentially does one thing really well. I don't want to see it go down the way of so many chat platforms trying to be everything and becoming a bloated mess. Recently, they replaced the fun, gamery loading messages with something more "formal". Now it does it's one thing slightly less well. The first of many casualties, no doubt. It makes me despair of business models which re…

> Recently, they replaced the fun, gamery loading messages with something more "formal". Now it does it's one thing slightly less well. The first of many casualties, no doubt. This is funny because my impression was that Discord users by and large hated those messages.

This was my impression as well.

By coincidence, I recently stumbled upon this 'Discord for Business' support post from 2018 (https://support.discord.com/hc/en-us/community/posts/3600302...) that generated almost 200 upvotes and 100 comments. I

The post starts as follows:

> My company is presently evaluating alternatives to Slack internally. Turns out, Discord is one of the most feature rich alternatives, with a relatively smooth UI and voice/video/screenshare capability. I couldn't even get half of about 10 people on the testing committee to try it.

> The reasons:

> -The logo in the tray is a video game controller

> -The home screen shows a listing of games

> -The chat bot addressed a female employee when she joined as "love"

> -Touchpoint emails aren't asking for feedback, they're talking about the journey for users to share gaming experiences

> Except the third one above, none of these are "bad" per se. And the product is really solid. There's a market there that could certainly use it as is, but perhaps an even bigger (and more lucrative one) that will be turned off to the current state. We're not moving forward with Discord because we don't feel it really has us as a high value audience. But some tweaks to modify the UI/UX to meet these differing needs based on license type may be worth exploring.

Re: Discord has won over gamers. Now it wants everybody else

#409
post #404

I have a bad feeling about this. Discord essentially does one thing really well. I don't want to see it go down the way of so many chat platforms trying to be everything and becoming a bloated mess. Recently, they replaced the fun, gamery loading messages with something more "formal". Now it does it's one thing slightly less well. The first of many casualties, no doubt. It makes me despair of business models which re…

I wonder if discord could straight up sell/separate a 'fork' of their platform that targets a completely different audience. The 1-size-fits-all approach to social networks never seems to work. Facebook seems to have figured it out with a clear separation of the kind of lifestyles sold by each of Instagram, Facebook, Whatsapp and soon Oculus. Product companies in general know this quite well. The way to make the (ent…

Yeah this has been my hope too. The fact that you can’t separate the two right now is holding the platform back. I also wish for a business grade frontend that can be sold as a digital office (we have been experimenting this week with using discord as such), but in lieu of that I think simply supporting multiple accounts in the client would go a really long way. The problem is avatars are account bound so you can’t separate your work persona from your social persona, which matters when your social persona enjoys nsfw hobbies or even simply when you want a punk avatar for one and a headshot for the other. IMO having separate personas is the only way to allow the platform to retain its good qualities while expanding into markets where the masses preside. If people have to use one identity for everything then that identity becomes sterile, and Discord’s biggest success is that it fosters private communities where you can shitpost and trash talk with your close friends while breaking some sweat in .

Re: Discord has won over gamers. Now it wants everybody else

#410

I have a bad feeling about this. Discord essentially does one thing really well. I don't want to see it go down the way of so many chat platforms trying to be everything and becoming a bloated mess. Recently, they replaced the fun, gamery loading messages with something more "formal". Now it does it's one thing slightly less well. The first of many casualties, no doubt. It makes me despair of business models which re…

What does discord do really well? I’ve had channels mysteriously become inaccessible until whoever posted something deletes it. The “stay on top” feature for watching a stream never seems to work very well. For some stupid reason, chat and streams aren’t integrated, so you have to chat in an associated channel which is different from where you’re watching the stream. All kinds of icons are hidden until you happen to…

There are UX quirks to solve for sure but those are entirely solvable. Discord does private audio chat really well.
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