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I tried DomainPolish. Here are the results

iainmcqueen.posterous.com

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Re: I tried DomainPolish. Here are the results

#11

Post by dshipper »

akronim wrote: post #9

Is this different at all to feedback army? ( http://www.feedbackarmy.com/ )

It's very similar - I actually discovered feedback army right after I built this. I don't that site is being actively developed, but I could be wrong. Our prices are better ;)

Re: I tried DomainPolish. Here are the results

#12

Post by bane »

dshipper wrote: post #10
bane wrote: post #8

Earlier quoted context omitted.

Fantastic idea. I just talked it over with my co-founder and we will definitely be using this service in the future. Can you discuss a little how you source the focus groups? Are they free volunteers? Folks at a mall? It might be helpful to understand a bit about how web-savvy they might be.

All of the reviewers are from http://mturk.amazon.com . My thought process is that because your site is online for ANYONE to access your message must be clear for anyone that looks at it. A big problem that I've had getting feedback is that anyone I get it from is either a friend of mine, or knows a lot about websites. It can be really difficult to reach the "average user" which, I think, is the value of a service li…

Absolutely agreed. You can't imagine the groans we get from friends and relatives when we ask them to go to a page and give us some feedback. And of course they try and be nice and we don't get very good feedback as a result.

I'm afraid that our actual users also don't give very good feedback either, but for opposite reasons, they're invested in the site and usually all we hear are technical support questions.

Having some objective third parties look over the site has been a problem of ours that I think this solves.

Re: I tried DomainPolish. Here are the results

#13

Post by Postscapes »

I like the site idea, and was about to pull the trigger but your payment processing scared me away.

I can't tell if you use https, and the Stripe processing page is just an email landing page......Get that up with Paypal or the like and you will have at least one more customer.

Good luck with the launch.

Re: I tried DomainPolish. Here are the results

#14

Post by dshipper »

Postscapes wrote: post #13

I like the site idea, and was about to pull the trigger but your payment processing scared me away. I can't tell if you use https, and the Stripe processing page is just an email landing page......Get that up with Paypal or the like and you will have at least one more customer. Good luck with the launch.

Thanks for the feedback! I'll be adding SSL just as soon as I get through all of the orders this post has generated :). The payment is secure even without SSL server-side because Stripe uses a JavaScript form to process the payments which means that your credit card information never touches my server.

Re: I tried DomainPolish. Here are the results

#17

Post by cwilper »

dshipper wrote: post #5

I'm the creator of DomainPolish which I threw together over the weekend. Aside from thanking the community in general, and Iain in particular I just want to let all of you know that if you have any questions about the service just email me at dan@danshipper.com and I will be glad to answer them. Thanks again!

Very cool service you've got there. My advice is to get your order page going over SSL asap. Stripe's API is neat, but users don't care -- lack of encryption on a page asking me for a CC# gives off a shady vibe. Good luck!

Re: I tried DomainPolish. Here are the results

#18

Post by dshipper »

thematt wrote: post #16

Since Dan mentioned that Amazon Mechanical Turk is being used to do the reviews, as a founder it may be useful to know what the demographics of such users are: http://behind-the-enemy-lines.blogspot.com/2010/03/new-demog...

Hey thanks a lot for this that's actually really helpful for me. I'll probably end up posting some of that somewhere on the site. Good stuff man.
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