Training is very important in duress systems. I once worked in a place with a keypad duress code on the security system. If you prefixed your security PIN with NN-, it was the duress version of the code and would trigger a silent alarm. This was setup long-ago, and not communicated. One night, the keypad was acting glitchy. Partially out of frustration (countdown is running), and partially to test, I ended up acciden…
Out of interest, were you arrested? As part of a duress protocol — where your extortioner is likely observing you — law enforcement would be required to go through the motions of arresting you and taking you offsite. You can expect to be held for X hours regardless of whether they believed you had simply made a mistake. Long and unavoidable administrative delays make it much harder for villains to subvert protocols.…
All orgs should consider locking out all employees for at least one uninterrupted week a year. Very easy way to shake out all sorts of problems.