> I want to start by pointing out I use two-factor authentication just about everywhere and Facebook is not an exception. I wish he'd mention what kind of 2FA. The reason you _really_ should use U2F/WebAuthn is because it does origin binding which, unlike entering a TOTP, a code from your hardware token/authenticator app on your phone/SMS/etc is not phishable, i.e. you can't enter it by accident on accounts.google.co…
Beating 2FA is almost always SMS hijacking, but sometimes it's social engineering where the attacker has figured out just the right script to tell support ("oh, I dropped my phone and it won't turn on...") to get it disabled. edit: correction, beating 2FA without phishing -- like in the post where he lost his account while asleep.
That's most definitely not true, as someone who works in this space. Plain old phishing is much more common, where the hacker tricks a user into entering their code into a malicious website.
To echo OP, this is why it's important to support non-phishable types of 2FA.