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Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

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31–40 of 99 posts

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#31
post #6

'We Don't Want to Trade Security for Volume' = 'we don't want to be successful'.

Wrong.

"We don't want to trade security for volume" == "Your screw up is our marketing"

As someone else noted, I'd never heard of this company before, but now I have. Currently my only real impression is that they're NY focused and are security conscious. I think they'll take that introduction.

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#32
post #3

Any of Airbnb's competitors are going to use this to their advantage. Rightfully so too... I didn't even know about Roomorama until this story. The biggest part of the story though was thrown in at the end: The harrowing story of the Airbnb user EJ prompted Ms. En Teo to reach out to her competitors in order to set a precedent for sharing information about sketchy users, so if she gets a report about misbehavior she…

They have to be careful, though, as this kind of thing can be considered libel or slander if not 100% true, and collusion even if it is true. Having an industry-wide blacklist will almost definitely run afoul of the law.

Landlords do this routinely. The last time I signed a new housing lease, part of the lease agreement was an agreement to allow the state association of landlords to share data about my history as a renter. Since I have a clean history, no problem. If I'm ever in a position to rent out housing units, I sure don't want to rent them out to people who have a KNOWN propensity to trash them. Nor do I want to rent to a renter with an established history of stiffing landlords on rent payments.

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#34
Is anyone else finding it interesting to see how a bootstrapped startup is implementing tighter security standards and accepts slower growth as a consequence while the startup du hour, fueled by massive amounts of other people's money, is pursuing growth at all cost and with little regard for the consumer? Reminds me a little of the YouTube founders who wanted to grow and be acquired as fast as possible and willingly accepted pirated content.

I think this has nothing to do with Roomorama taking advantage of the situation for their own profit. If anything, these guys have every right to be pissed off that a careless competitor is tarnishing the whole industry.

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#35
post #24

Honest question: how is Airbnb or any of their competitors different than vacation rentals? You rent a house for a week when the owners aren't using it. Often the key's in a combo box or they mail it to you. The only real protection is a security deposit which you pay upfront. The concept has been around for ages.

Vacation rentals (through Homeaway et al.) are typically set up just for that reason, and thus have combo boxes, carry some insurance, involve a cleaning fee.

AirBnb democratized the process by allowing anyone to rent out any portion of their property, contributing to supply and more competitive pricing, but with this set up you get into weird situations where owner's valuables and jewelry end up in the next room.

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#36
post #24

Honest question: how is Airbnb or any of their competitors different than vacation rentals? You rent a house for a week when the owners aren't using it. Often the key's in a combo box or they mail it to you. The only real protection is a security deposit which you pay upfront. The concept has been around for ages.

Vacation rentals (through Homeaway et al.) are typically set up just for that reason, and thus have combo boxes, carry some insurance, involve a cleaning fee. AirBnb democratized the process by allowing anyone to rent out any portion of their property, contributing to supply and more competitive pricing, but with this set up you get into weird situations where owner's valuables and jewelry end up in the next room.

an investment property is and should be treated differently than your own living property. I think this is the main point of confusion for most people. Most of these other services that do vacation rentals are usually renting out investment properties or timeshares. Its a huge difference.

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#37
post #20
post #13

Earlier quoted context omitted.

No, when mass media picks it up, the hotel industry will be made to look like knights in shining armor... the hotel lobby is big and powerful and media is corrupt. AirBnB's fiasco is not a long-term benefit for their direct competitors either.

Spot on observation. So, it is idiotic for the competitors to hit on AirBnB, since that is the biggest company in their budding niche and if that falls, well, nothing will remain. They should all try to minimize the damage to their biz model. EDIT: Let me elaborate: Firms compete among themselves in a given field and all's fair in this competition. However, when the whole industry is threatened, you should gather for…

I think roomorama.com's idea to increase vetting is a good start (along with black-list sharing, as nasty as that sounds to me)... but it's only a start.

It doesn't, for example, deal with stolen identity. A recently stolen card+ID would bypass all of those protections, and easily lead to a quick buck for meth-lab operations (which is what EJ's situation sounds like it was).

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#38
post #24

Honest question: how is Airbnb or any of their competitors different than vacation rentals? You rent a house for a week when the owners aren't using it. Often the key's in a combo box or they mail it to you. The only real protection is a security deposit which you pay upfront. The concept has been around for ages.

They aren't, it's just a "smaller" scale using the internet. The business idea is proven, AirBnB is just leveraging technology to stake out a significant market share. Nothing wrong with this at all.

No, it's quite different. Vacation properties are set up for that purpose, with insurance, limited on-site personal property, etc.

There have been online vacation property rental sites for years.

AirBNB, however, sells itself as a mechanism for making some extra cash on your own actual day-to-day residence.

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#39
post #19

Earlier quoted context omitted.

The effort required to photoshop such an image (or paste your own picture on top of a stolen ID) is trivial compared to the effort required to forge or steal the ID in the first place. Thus, I don't understand how this would be anything other than an inconvenience to honest users.

Requiring IDs like this might actually facilitate ID theft because criminals could create fake host listings and then request all sorts of information like this in order to steal identities. Much easier than breaking into houses to steal them.

It's the roomorama service requesting proof not the users.

Re: Airbnb Competitor Checks IDs: 'We Don't Want to Trade Security for Volume'

#40

Earlier quoted context omitted.

Even if they don't, they'll come out stronger.

That is easily the silliest thing I've heard about this so far, and this is after reading AirBnB's PR statement. If they fuck this up, they won't "come out stronger", they'll come out with a sufficiently heavy PR backlash that people won't use them anymore. And that'll be that. As it stands now, the only thing people are hearing are negative things about AirBnB, and unless they take huge steps to fix that, there's go…

I think we're over-estimating how big and widespread this story is, because it's all over the HN front page. Sure, plenty of people are going to hear about it and it's gonna be damaging for airbnb. But a whole lot of people aren't going to hear about it because they don't read HN or the Financial Times.

It's bad for airbnb, but shouldn't be a killer. From my point of view, my only surprise is that it didn't happen sooner.

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