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Airbnb Victim Speaks Again: Homeless, Scared And Angry

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Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#61
I wonder how CouchSurfing managed such issues. I am sure it must have happened with CouchSurfing too. I know that they have ratings for members and past history. I guess you can get an impression of the trustworthiness. But then this sort of thing can happen too.

Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#62

This is a seriously damning essay from someone who's clearly working through PTSD issues (or is an amazing liar). Part of the issue is that young fast-growth CEOs don't major on empathy, typically. It's somewhat contrary to the necessities of the job. These co-founders have absolutely no concept of how this woman feels, or if they do, they have determined that they won't let her know about it. The best thing say Paul…

>>or is an amazing liar I know that people were doubting the veracity of the story in the first place, but I think the initial AirBnB PR statement laid that to rest. At this point, what would EJ gain by lying? Anything that's a blatant lie could just be replied with by "Nope" by AirBnB, and she could only hurt her case by lying about anything right now. Honestly, after what appears to be a month with no help, no repl…

(Disclaimer: I'm not saying that she's lying, and I see no element that makes me believe that she lies. I don't even see any concrete element pointing to a conspiracy, I'm merely pondering how credible it might be).

> what would EJ gain by lying?

AirBnB has the potential to become very disruptive for the whole hostel industry. This means that there are people, some of them with deep pockets, some of them less than honest, and some of them both, who really want them to fail.

What's AirBnB's main challenge? It needs people to trust each other, in a society which promotes mistrust. The easiest way to destroy them is to prevent this trust from being created and maintained. If you wanted to destroy them in a shady way, your best bet would be to create a smear campaign based on a traumatizing violation, exactly such as what allegedly happened to this woman.

Moreover, if you were to create such a smear campaign, your best bet wouldn't be to have an accomplice playing the victim: it would be to choose a perfect genuine victim (likable, vocal, blogging, emotionally sensitive, and with good writing skills), and send real thugs actually destroy her home in the most traumatizing way, including psychopathic "nice" e-mails sent while wrecking the place havoc.

Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#63

Earlier quoted context omitted.

Just to clarify, since it took your second comment to get me to this understanding - Someone who was not the real owner of the apartment (presumably thief/criminal) put the place up on AirBnB. You unknowingly rented the place from this person, and during your stay, the real owner showed up and asked what you were doing in his house?

that is correct. The person who put up the listing claims to be friends with the tenant. The tenant has not paid rent in 4 months and his contract explicitly forbids subletting. So I am staying in this apartment illegally. Luckily, the owner is nice enough to let us stay for the remainder of our time without compensation. I have no idea how common this situation is but this is only our 6th time using airbnb and if th…

I don't know about in Germany, but in the UK it's common for contracts to have a clause ban subletting, but in practice it's considered unenforceable. Also unless the landlord has been through the formal eviction process the tenant probably still has a legal right to the property.

From when I lived in Berlin it seemed subletting rental apartments wasn't uncommon. Subletting where you live has been common practice in Germany for a long time predating the rise of AirBnB, etc. Typically on classified ad sites or through specialist agencies. I've seen stores like yours before from a few years back discussed on toytown (an expat forum for people living in germany), so it's not just an AirBnB thing.

Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#64
Try googling for "craigslist murder" or "gumtree stabbing", crimes happen. The classified industry is still alive. Foursquare and Twitter stalking didn't kill either of those products.

The London Metropolitan police typically deal with 50-100 crimes related to online classified ads a year.

People are incredibly poor at judging risks so things like this get blown out of proportion. You need to look at the context and compare against other risks. For example what's the risk of your house get burgled if you go on holiday and leave it empty for a few weeks ?

Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#65

I'm using airbnb in Berlin right now. Two days ago I received a knock on my door. Turns out it was the real owner of the apartment and he had the Paperwork to prove it. Fortunately he was nice enough to let us stay without compensation. When I went to the airbnb website to try and call them all I got was a web message box. I filled out a message and sent it on its way but that's a pretty lousy system. Luckily for me…

I had another problem - turned up to an ABnB place that was nothing at all like what was advertised and not at all acceptable for my needs (private room, non smoking etc). The photos didn't even match. I had to move out and find a motel for myself otherwise I would have been homeless.

I tried to contact ABnB, to find alternative place for me and nothing. No reply or anything that day, even though it was office hours. Really abysmal customer service. I'd hate to think if it was a more serious case...

Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#67
Brian Chesky (Airbnb CEO) here. My heart goes out to our host. My co-founder has contacted her multiple times, as recently as last night, and we have again offered to help her in any way that she needs. We will continue to make ourselves available to her to do whatever she asks of us in this time of need. We have encouraged her to reach us so that we can help her through this, and we are standing by.

Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#68
This should not be [dead] (and please don't downvote me because you disagree with him; on the other hand, perhaps someone should tell him):

"brianchesky 3 minutes ago [dead]

Brian Chesky (Airbnb CEO) here. My heart goes out to our host. My co-founder has contacted her multiple times, as recently as last night, and we have again offered to help her in any way that she needs. We will continue to make ourselves available to her to do whatever she asks of us in this time of need. We have encouraged her to reach us so that we can help her through this, and we are standing by."

Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#69
post #30

Wow. I love AirBnB, and I hate to say it, but that was a completely boneheaded move. There is absolutely no doubt that EJ is very public on this issue. If it's true that AirBnB tried to cover up the problem, then why? Did the founders think that EJ wouldn't turn around and say that they're asking her to remove the post? Handling this situation should be a top priority for AirBnB. There's the potential that the mainst…

It isn't disappointing, it is predictable. AirBnB has skirted the rules from day one, when they launched by spamming Craiglist. AirBnB brokers a service that is illegal in many jurisdictions, and they go out of their way to mask the serious risks their users (both renters and owners) are taking. And when the obvious happens, their response is self-serving.

Re: Airbnb Victim Speaks Again: Homeless, Scared And Angry

#70
Some strange things to note about this case:

- she rants about airbnb, but not so much about the thieves.. in those Ebay scam cases the victim usually directs his/her anger and takes action toward the scammer, not towards ebay. She reports very little about the thieves and the progress of the police investigation.

- Are these psychotic rockstar thieves so expert at hiding their identity? its a very 'proffesional' job then.. which can raise more points to the hotel lobby conspiracy theory.

- I thought that you use airbnb to rent extra properties; not your home with your documents, jewels, money, personal diary and what not in there.

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