131–140 of 510 posts
Isn't Airbnb's reaction a normal one? Wouldn't anyone do the same if it could have adverse effects on their current round of funding?
Step 2) write a blog post sharing how terrible the situation is, and to indicate you're slightly upset about this
Step 3) get cut off from Airbnb customer service, then receive call from Airbnb co-founder asking to remove the blog post because "it might impact our funding"
No. I wouldn't do the same.
This time her blog title is direct and to the point, and mentions Airbnb by name. It seems she's learning some SEO tactics during the course of this ordeal. Personally I'm glad as it seems obvious this story didn't deserve to be mostly unnoticed for most of a month after the first blog post went up.
It's a sad state of affairs, to be sure. But the answers are simple, although it's going to be a real pain for AirBnB's "frictionless" transaction model. 1) You MUST put down a CREDIT CARD. Not a bank card, not a debit card, not a prepaid card. No plasticky no rentee. A major credit card to make a transaction. No bitcoin, no cash, no BS. Airbnb then puts a hold equal to transaction cost + 20% for the duration of the…
1) A dedicated holiday apartment with little valuables and suitable furnishings
2) My primary residence full of my own furniture, valuables and sentimental items
Who is going to do that appraisal? AirBnB?
I am surprised that they kept their mouth shut in all their public channels. No mention in the blog, no direct message in twitter. And it looks they chose to talk about this issue in TC only because TC wrote about the original story. This is what they replied to people in twitter:
@joyandjoy EJ's blog post says, "They have offered to help me recover emotionally and financially, and are working with SFPD"
Yeah right. Now EJ's blog post says that they did not keep their promise.
This is what happens when you hesitate to help the victim of an incident like this and instead start plotting and planning PR activities supposed to do the damage control for your next valuation.
What a shame.
In our rush to disintermediate old industries we may discover that some of those intermediaries are there for a reason.
It is becoming so typical of the modern society to try to put spin on everything for our own narrow benefit rather than trying to get to the root cause and fix it. This is another glaring example of it. A month after such a gruesome incident, nothing at all has been done by AirBnB. But they have gone out of their way in trying to put a positive spin on this whole sordid episode in order to protect their precious fund…
Isn't this easily the most popular news about Airbnb this year? I am surprised that they kept their mouth shut in all their public channels. No mention in the blog, no direct message in twitter. And it looks they chose to talk about this issue in TC only because TC wrote about the original story. This is what they replied to people in twitter: @joyandjoy EJ's blog post says, "They have offered to help me recover emot…