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Airbnb Nightmare: No End In Sight

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Re: Airbnb Nightmare: No End In Sight

#111

Post by stallker »

Non possiamo utilizzare una GUI per scegliere chi fare entrare nei nostri spazi. E' necessario utilizzare il 'sentire' l'altro per capire prima se ci possiamo fidare o se possiamo condividere un progetto. Poi i software, le GUI, ecc... aiutano a coordinare i progetti e gli appuntamenti.

Mi spiace molto per te. Avendo difficoltà con l'inglese temevo che fosse successo qualcosa anche a animali o persone, ma credo di aver capito che se la siano presa solo con le cose materiali.

Spero che tu riesca a mettere in discussione solo i meccanismi tecnici e non la tua visione dell'umanità.

Re: Airbnb Nightmare: No End In Sight

#112

Post by urbanjunkie »

funthree wrote: post #106
urbanjunkie wrote: post #103

Earlier quoted context omitted.

So, by that logic, if I did get raped, I should be happy I didn't get tortured and killed, right? Basically, nothing should ever bother me, because there's always something worse that could happen.

If you just crossed tracks with a criminal known for killing, then raping and torturing their victims. Then YES, you should be very happy that you avoided more terrible things. I thought this was common wisdom among people, but perhaps it is not shared by everyone. EDIT: Look at the bright side of things.

So, given that the woman in question has not crossed tracks with someone known for raping, why should she be happy that she hasn't been raped.

Honestly, at this point, why not just admit you're not a particularly empathic person, and other people's problems don't bother you. That would at least be better than this rather facile attempt at backing up an untenable position.

Re: Airbnb Nightmare: No End In Sight

#113

Post by subbu »

moonlighter wrote: post #38
fletchowns wrote: post #31

He then addressed his concerns about my blog post, and the potentially negative impact it could have on his company’s growth and current round of funding. During this call and in messages thereafter, he requested that I shut down the blog altogether or limit its access, and a few weeks later, suggested that I update the blog with a “twist" of good news so as to “complete[s] the story”. If this is true it is downright…

Once the mainstream press is going to pick this up (probably a WHEN, not IF the way it's going), they might not have another round of funding to give a shit about in the first place.

The founders should have taken advice from one of their older advisors before proceeding further.

Re: Airbnb Nightmare: No End In Sight

#114

Post by sambeau »

dangrossman wrote: post #110
muhfuhkuh wrote: post #71

It's a sad state of affairs, to be sure. But the answers are simple, although it's going to be a real pain for AirBnB's "frictionless" transaction model. 1) You MUST put down a CREDIT CARD. Not a bank card, not a debit card, not a prepaid card. No plasticky no rentee. A major credit card to make a transaction. No bitcoin, no cash, no BS. Airbnb then puts a hold equal to transaction cost + 20% for the duration of the…

How do you do #1? The card you get with many bank check accounts is a bank card, is a debit card, and will auth through your payment gateway as a credit card just fine. AFAIK, you don't know what backs the number someone just gave your web form, only whether your auth/capture on it worked or not. Would they need to require a faxed copy of the card?

The same way a hotel does it. Pre-approve a deposit on a credit card or actually remove a deposit on a debit card.

Re: Airbnb Nightmare: No End In Sight

#115

Post by bmj »

temphn wrote: post #108
fletchowns wrote: post #31

He then addressed his concerns about my blog post, and the potentially negative impact it could have on his company’s growth and current round of funding. During this call and in messages thereafter, he requested that I shut down the blog altogether or limit its access, and a few weeks later, suggested that I update the blog with a “twist" of good news so as to “complete[s] the story”. If this is true it is downright…

Edit: bring on the downvotes! That's right, downvote a difference of opinion, and forget about logical or reasoned counterargument. Next time the internet lynch mob will come for your startup; hope that someone takes your side when they do. ---- Don't you think the CEO has to worry about the people he's paying? Who knows what their burn rate is; that funding could have been a life or death event, and in the event of…

I think you're missing the point--the CEO asked the victim to take down her blog because it was bad press. If you were considering funding the company, wouldn't you want to know about potential issues?

Re: Airbnb Nightmare: No End In Sight

#116

Post by funthree »

snikolov wrote: post #87
funthree wrote: post #14

A summary: As of today, July 28, I have received no confirmation from either the San Francisco Police Department or the District Attorney that any culprit is in custody for my case. I received a personal call from one of the co-founders of Airbnb. We had a lengthy conversation, in which he indicated having knowledge of the (previously mentioned) person who had been apprehended by the police, but that he could not dis…

The notion that she is somehow out to get AirBnB or "hell bent on revenge" is ridiculous. She saw the facts being misrepresented by AirBnB for their own benefit, and she wanted to set the record straight. If someone is skewing facts about their interactions with you in a public forum to make themselves look good, wouldn't you be a little bothered?

I would be bothered and I believe I addressed that. But it's like I said. She is now "passing along" the same torment that the perpetrator inflicted upon her onto Airbnb.

Setting the record straight is one thing and she has every right to do that.

EDIT: Being the little guy is tough and I empathize with that, and I also empathize with the fact that she had something very bad happened to her apartment in by proxy herself whether or not I explicitly stated it above doesnt really freaking matter. I did not show any empathy in my original post because I was trying my best to show an objective counterpoint.

I didn't really speak anything to what she is going through other than, in so many words, offering that she toughen up a bit. I've been in a bad place or two myself and I could have used that advice at that time in my life, to focus on what is still good and move forward, rather than trying to inflict pain on another.

EDIT: downvotes for trying to explain myself diligently for you guys, thanks...

Re: Airbnb Nightmare: No End In Sight

#117

Post by sambeau »

muhfuhkuh wrote: post #71

It's a sad state of affairs, to be sure. But the answers are simple, although it's going to be a real pain for AirBnB's "frictionless" transaction model. 1) You MUST put down a CREDIT CARD. Not a bank card, not a debit card, not a prepaid card. No plasticky no rentee. A major credit card to make a transaction. No bitcoin, no cash, no BS. Airbnb then puts a hold equal to transaction cost + 20% for the duration of the…

I would add insurance to this list.

Re: Airbnb Nightmare: No End In Sight

#118

Post by ColinWright »

temphn wrote: post #108
fletchowns wrote: post #31

He then addressed his concerns about my blog post, and the potentially negative impact it could have on his company’s growth and current round of funding. During this call and in messages thereafter, he requested that I shut down the blog altogether or limit its access, and a few weeks later, suggested that I update the blog with a “twist" of good news so as to “complete[s] the story”. If this is true it is downright…

Edit: bring on the downvotes! That's right, downvote a difference of opinion, and forget about logical or reasoned counterargument. Next time the internet lynch mob will come for your startup; hope that someone takes your side when they do. ---- Don't you think the CEO has to worry about the people he's paying? Who knows what their burn rate is; that funding could have been a life or death event, and in the event of…

Putting aside the questions of blame, and the eventual intent of the individual. Putting aside the question of culpability, and whether anyone acted inappropriately.

Thinking about this entirely from the perspective of AirBnB. Doing what a company is supposed to do, by law, and considering only the shareholders.

Given what they've done, do you think it's the best thing to have done to give the company the best chance of long-term survival?

I don't.

Leaving out the morals and the ethics, assuming we only care about the company's survival, this issue has to be dealt with in an open, transparent, and above all seen by all to be fair manner.

Providing for the short term care of this customer is vital. Whether it's right or wrong, ethical or moral, if they don't do it, people will say "That might have been me."

Above all else, that will kill AirBnB, and they are seeming to do nothing about it.

Leaving aside the moral and ethical considerations, working only according to the game theoretic standard of doing right by the company, what they are doing is clearly not in the best interests of the company.

========

ADDED IN EDIT: From http://ycombinator.com/newsguidelines.html :

    Please don't bait other users by
    inviting them to downmod you.
FWIW - I didn't down-vote you. I think you're wrong, and I don't think you've thought it through enough, but I didn't down-vote you. I took the time to reply because I think your view is common enough, and you had the courage to say it out loud.

But as I say, the current actions (as we understand them to be) are not in the best interests of the company or its employees - really, they're not.

Re: Airbnb Nightmare: No End In Sight

#119

Post by robtoo »

temphn wrote: post #108
fletchowns wrote: post #31

He then addressed his concerns about my blog post, and the potentially negative impact it could have on his company’s growth and current round of funding. During this call and in messages thereafter, he requested that I shut down the blog altogether or limit its access, and a few weeks later, suggested that I update the blog with a “twist" of good news so as to “complete[s] the story”. If this is true it is downright…

Edit: bring on the downvotes! That's right, downvote a difference of opinion, and forget about logical or reasoned counterargument. Next time the internet lynch mob will come for your startup; hope that someone takes your side when they do. ---- Don't you think the CEO has to worry about the people he's paying? Who knows what their burn rate is; that funding could have been a life or death event, and in the event of…

What more do you want them to do?

Well, for starters: company officers shouldn't be using weasel words to try and take credit for things they haven't actually done.

Re: Airbnb Nightmare: No End In Sight

#120

Post by robtoo »

From a comment on an earlier post by Brian Chesky:

We've created a marketplace built on trust, transparency and authenticity within our community, and we hold the safety of our community members as our highest priority.

I'm really not sure how he can reconcile that comment with the actions described in this post.

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