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Airbnb Nightmare: No End In Sight

ejroundtheworld.blogspot.com

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Re: Airbnb Nightmare: No End In Sight

#2
EJ writes: "And I was - but no longer am - scared of Airbnb’s reaction, the pressure and the veiled threat I have received from them since I initially blogged this story."

Wow. That sounds quite different from what Brian Chesky claims here: http://techcrunch.com/2011/07/27/on-safety-a-word-from-airbn...

Re: Airbnb Nightmare: No End In Sight

#3

EJ writes: "And I was - but no longer am - scared of Airbnb’s reaction, the pressure and the veiled threat I have received from them since I initially blogged this story." Wow. That sounds quite different from what Brian Chesky claims here: http://techcrunch.com/2011/07/27/on-safety-a-word-from-airbn...

Chesky's claims are addressed directly in the blog post, and don't look good.

Re: Airbnb Nightmare: No End In Sight

#4

EJ writes: "And I was - but no longer am - scared of Airbnb’s reaction, the pressure and the veiled threat I have received from them since I initially blogged this story." Wow. That sounds quite different from what Brian Chesky claims here: http://techcrunch.com/2011/07/27/on-safety-a-word-from-airbn...

Chesky's claims are addressed directly in the blog post, and don't look good.

"...don't look good." is quite the understatement. If he tried to manage the fallout, it totally backfired, and now they have a full-blown PR nightmare to deal with, which could've been avoided.

Re: Airbnb Nightmare: No End In Sight

#5
They must have totally messed this up for her to write a rebuttal post like that. This post absolutely torn apart all positive points from Chesky's response. I just still can't believe airbnb didnt see this coming, and stomp on the problem as hard as they can to get EJ on their side. If everything she said is true here, airbnb truly screwed up and deserve the negative PR coming their way.

Isn't this why you give up equity to have advisers on your team? Shouldn't they have predicted this?

Re: Airbnb Nightmare: No End In Sight

#6
This time her blog title is direct and to the point, and mentions Airbnb by name. It seems she's learning some SEO tactics during the course of this ordeal. Personally I'm glad as it seems obvious this story didn't deserve to be mostly unnoticed for most of a month after the first blog post went up.

Re: Airbnb Nightmare: No End In Sight

#7

Earlier quoted context omitted.

Chesky's claims are addressed directly in the blog post, and don't look good.

"...don't look good." is quite the understatement. If he tried to manage the fallout, it totally backfired, and now they have a full-blown PR nightmare to deal with, which could've been avoided.

>>Once our host’s safety was secured, our attention moved to further strengthening our system.

In the context of this article, this sentence from their PR statement takes on a new and depressing overtone-- that of "Okay, we think the guy is arrested, so you're fine, right? We don't need to pay attention to you anymore, right? By the way, can you take down that blog post now?"

Re: Airbnb Nightmare: No End In Sight

#8

They must have totally messed this up for her to write a rebuttal post like that. This post absolutely torn apart all positive points from Chesky's response. I just still can't believe airbnb didnt see this coming, and stomp on the problem as hard as they can to get EJ on their side. If everything she said is true here, airbnb truly screwed up and deserve the negative PR coming their way. Isn't this why you give up e…

In fact, they could've turned their until then awesome goodwill into MORE goodwill and karma by really going out of their way to help her. Things like put her into a hotel until her place is livable again, setup credit monitoring ASAP, etc. Whatever they would've had to pony up as expenses, it would've been way cheaper than what they're implicitely paying now.

Re: Airbnb Nightmare: No End In Sight

#9

Earlier quoted context omitted.

"...don't look good." is quite the understatement. If he tried to manage the fallout, it totally backfired, and now they have a full-blown PR nightmare to deal with, which could've been avoided.

>>Once our host’s safety was secured, our attention moved to further strengthening our system. In the context of this article, this sentence from their PR statement takes on a new and depressing overtone-- that of "Okay, we think the guy is arrested, so you're fine, right? We don't need to pay attention to you anymore, right? By the way, can you take down that blog post now?"

I don't like to be vulgar, particularly on HN, but it really needs to be asked.

Is anyone here really all that surprised Chesky is a douche?

Re: Airbnb Nightmare: No End In Sight

#10

This time her blog title is direct and to the point, and mentions Airbnb by name. It seems she's learning some SEO tactics during the course of this ordeal. Personally I'm glad as it seems obvious this story didn't deserve to be mostly unnoticed for most of a month after the first blog post went up.

SEO? Come on man.
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