Amazon third-party sellers reportedly hound customers who leave bad reviews
1–10 of 104 posts
Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
#2The situation with Amazon reviews has become unbelievable. I recently purchased a $20 item with around 30,000 reviews, overwhelmingly positive. $20 was a reasonable market price for this item from any retailer.
There was a card inside the box from the seller saying they’d send me a $15 gift card for posting a 5-star review and then forwarding them proof I had posted it to some gmail account. I followed the instructions, and like clockwork got $15 back on Amazon.
When reviews become so critical to item visibility it should be no surprise that they are gamed, but it’s still a shame that it’s come to this.
Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
#3The situation with Amazon reviews has become unbelievable. I recently purchased a $20 item with around 30,000 reviews, overwhelmingly positive. $20 was a reasonable market price for this item from any retailer. There was a card inside the box from the seller saying they’d send me a $15 gift card for posting a 5-star review and then forwarding them proof I had posted it to some gmail account. I followed the instructio…
It’s probably best to ignore reviews and just shop based on critical reviews or recommendations from friends. And even then it is better to purchase directly from manufacturers rather than risk getting counterfeits. I’m not sure what value middlemen like Amazon add other than fast delivery, which most people can live without.
Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
#4The situation with Amazon reviews has become unbelievable. I recently purchased a $20 item with around 30,000 reviews, overwhelmingly positive. $20 was a reasonable market price for this item from any retailer. There was a card inside the box from the seller saying they’d send me a $15 gift card for posting a 5-star review and then forwarding them proof I had posted it to some gmail account. I followed the instructio…
Curious, if you knew the seller was gaming the system then why did you play along? I take it you're not hard out for $15.
Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
#5I had this... a third-party seller started harassing me via email to submit feedback
so I did... I gave them a two star review with something along the lines of "kept pestering me to leave feedback"
then they started emailing me demanding that I remove it, which I ignored
then they started phoning the number for the delivery, which happened to be an elderly relative (as they were the order recipient)
contacted Amazon, who responded with "we'll deal with the issue and get back to you within 48 hours", which never happened
my prime subscription will now lapse (having been a prime member for more than a decade)
Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
#6The situation with Amazon reviews has become unbelievable. I recently purchased a $20 item with around 30,000 reviews, overwhelmingly positive. $20 was a reasonable market price for this item from any retailer. There was a card inside the box from the seller saying they’d send me a $15 gift card for posting a 5-star review and then forwarding them proof I had posted it to some gmail account. I followed the instructio…
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Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
#7Sellers frequently contact me asking me to change my review in return for some gift card. Pro tip: Change the review, take the gift card, spend the gift card, and then change the review back.
That should disincentivize this behavior.
Oh and of course, don't use your real phone number.
Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
#8I had this... a third-party seller started harassing me via email to submit feedback so I did... I gave them a two star review with something along the lines of "kept pestering me to leave feedback" then they started emailing me demanding that I remove it, which I ignored then they started phoning the number for the delivery, which happened to be an elderly relative (as they were the order recipient) contacted Amazon…
The third party sellers shouldn't get access to your contact information. On DoorDash, calls go through DoorDash's system. Same with text messages. No one gets the other person's real number. I've had one restaurant that always calls me right after I place the order to ask me for my phone number to put into their system for future orders. I always tell them no, I prefer to go through DoorDash instead. A similar system should be in place at Amazon.
Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
#9I had this... a third-party seller started harassing me via email to submit feedback so I did... I gave them a two star review with something along the lines of "kept pestering me to leave feedback" then they started emailing me demanding that I remove it, which I ignored then they started phoning the number for the delivery, which happened to be an elderly relative (as they were the order recipient) contacted Amazon…
Long time Amazon Seller here
It's against Amazon TOS to contact Amazon's customers outside the Amazon messaging system, and they are really heavy handed against sellers breaching this.
If you complain to Amazon that the seller is contacting you outside the Amazon messaging platform and harrassing you, then Amazon will close their seller account.
Alternatively you can threaten to report them to Amazon for this and they will go away.
Re: Amazon third-party sellers reportedly hound customers who leave bad reviews
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