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Launch HN: Arengu (YC S21) – Frictionless Signup Flows

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21–30 of 37 posts

Re: Launch HN: Arengu (YC S21) – Frictionless Signup Flows

#21
Congrats on the launch! We may try this on our WordPress sites that use multiple plugins to provide paid membership, social login and other member functionality.

On the pricing page (/pricing), could you support USD? Also, what are "Gold Integrations"? There doesn't appear to be an explanation but it's listed for every pricing tier.

Re: Launch HN: Arengu (YC S21) – Frictionless Signup Flows

#22
post #19

Earlier quoted context omitted.

I get your point and yes, a basic sign-up or login flow can take a few hours to code using a framework. But when you start adding features like OTPs, social login with account linking, conditional logic, data validation, 3rd party widgets to verify identity or link bank accounts, automations to send a welcome email, store the data in your CRM, etc. And as you grow, more things come up and that's when this starts to g…

I think only the welcome email is really valuable to have from all the things you listed. And if you can't handle few ifs within your sign in logic... good luck with your business logic.

I can attest to the pains of working with a complex onboarding flow... At my job, we have about 30 different paths the user could take depending on their usecase. And it's not modeled as 1 30-prong fork that everyone routes through, it's forks that lead back to other steps, skip steps, get data from elsewhere, etc. The difficulty is that it's typically the product and marketing teams who need to understand the flows the most, in order to understand the conversion metrics and how to optimize, yet they have almost no visibility into the actual state logic that dictates the flow in code. Giving them more control over control flow is a huge win

Re: Launch HN: Arengu (YC S21) – Frictionless Signup Flows

#23
post #17

Congratulations on the launch! This looks really awesome, and I plan to try it out for a project I am working on. A feature request: I would absolutely love to have something like Arengu that also handles the rest of the boilerplate SaaS stack. Key is a branded user portal with a billing area (I should just give it my Stripe keys and let it generate the screens); user/team management, etc. To give an example: if you…

I believe you're looking for something like Outseta (https://www.outseta.com/)

They're a membership platform that supports:

- Payments

- Sign up forms

- CRM

- Authentication

- Content protection

- Email marketing

- Help desk

- Notifications

Pretty amazing if you ask me. I have no affiliation with Outseta, but I do follow the founder on Twitter.

Re: Launch HN: Arengu (YC S21) – Frictionless Signup Flows

#25
post #19

Earlier quoted context omitted.

I think only the welcome email is really valuable to have from all the things you listed. And if you can't handle few ifs within your sign in logic... good luck with your business logic.

I can attest to the pains of working with a complex onboarding flow... At my job, we have about 30 different paths the user could take depending on their usecase. And it's not modeled as 1 30-prong fork that everyone routes through, it's forks that lead back to other steps, skip steps, get data from elsewhere, etc. The difficulty is that it's typically the product and marketing teams who need to understand the flows…

Just curious, What was the company about (eg. fintech)? I totally agree with this, thanks for sharing your experience!

Re: Launch HN: Arengu (YC S21) – Frictionless Signup Flows

#27

Congrats on the launch! We may try this on our WordPress sites that use multiple plugins to provide paid membership, social login and other member functionality. On the pricing page (/pricing), could you support USD? Also, what are "Gold Integrations"? There doesn't appear to be an explanation but it's listed for every pricing tier.

Yes, you can replace those plugins with Arengu and make it reusable across different sites or technologies. Happy to chat when you want to give it a try!

Gold integrations are Salesforce and Hubspot. You’re right we will clarify that as it’s a bit confusing.

Regarding USD we’re supporting it in the next weeks :)

Thanks for the feedback and questions!

Re: Launch HN: Arengu (YC S21) – Frictionless Signup Flows

#28
Hey, so this feedback is a bit leftfield but might be useful. On my home network I run pihole using some popular blocklists, and sdk.arengu.com is blocked in two of them, one of them since about 2 years ago. As a result the sign in example on the homepage didn't load initially. It looks like the required forms.js doesn't load.

Of course this is an edge case, your company can't reasonably be expected to cater for how people on the internet decide to filter content on their personal networks, and the majority of people won't run their own DNS servers & take the same slash and burn approach to whitelisting as I do, so I understand if it's seen as a non-issue or rare edge-case.

I'm guessing the SDK URL got flagged on the list because the form builder has been used by some websites for various marketing related purposes triggering a blacklist maintainer to blanket ban the URL (I've had to whitelist common things like cdnjs for similar reasons).

That's fine for marketing forms / flows, but I'm thinking since a website or application's login is more of a primary / critical feature it would make me think twice about using the service if I were designing an app aimed toward tech & privacy savvy developers.

As a workaround, does your service still work if developers decide to host the needed assets on their infrastructure or proxy them under their own DNS? Could be a way around it.

Anyway the feature looks interesting, login flows are far from trivial once you get into the area of social login, OTP, device authentication, 2FA etc. I'm hammering out the architecture of a SaaS service at the moment so I can appreciate the niche you're trying to hit, good luck with the launch and hopefully the above feedback is useful.

Re: Launch HN: Arengu (YC S21) – Frictionless Signup Flows

#29
post #13

Building a sign-up/sign-in flows takes like a two hours at most for me with the frameworks i'm fluent with. And i can tweak anything and everything exactly to the product needs. I don't get why would anybody want to be dependent with such elementary thing on some external provider AND pay for it. But i know people trying to outsource everything whats possible, i see this trend getting stronger and stronger, so perhap…

Because of the opportunity cost associated with building a sign-up flow. That means I can't spend my time working on a feature that's core to my service / application.

Re: Launch HN: Arengu (YC S21) – Frictionless Signup Flows

#30
post #28

Hey, so this feedback is a bit leftfield but might be useful. On my home network I run pihole using some popular blocklists, and sdk.arengu.com is blocked in two of them, one of them since about 2 years ago. As a result the sign in example on the homepage didn't load initially. It looks like the required forms.js doesn't load. Of course this is an edge case, your company can't reasonably be expected to cater for how…

We’ve noticed that before and that’s a situation, unfortunately, a bit out of our control. Sometimes we try to request those blacklist sites to remove sdk.arengu.com but without much success.

Allowing developers to host the asset would be a workaround, but that can end up with unexpected issues when we update it. We already had in mind the DNS approach but still analyzing potential security issues before moving forward.

Thank you very much for the feedback and if you want to give Arengu a try, feel free to ping me :)

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