Nice writeup, but the title flashes to '(1) New Message' and back twice a second. That's kind of silly in my opinion, from whom do I expect the message? I assume from the chatbot at the bottom right corner. Even so, to talk to it I would need to grant it access to some personal information. It all ends up leaving a bitter aftertaste. Whatever the message was, why not place it in a block of text somewhere less distrac…
This junk is appearing on more and more web sites, at least this one is clearly a bot. Plenty of sales sites will pretend a human is sending you a message, try and talk back and all of a sudden you're in a queue waiting for a reply. Another anti pattern for web.
Some chatbots even refuse to let me talk to a person at all due to a bug (the dutch water utility service). Another asks you to write a message to the human representative and then discards it due to a bug (bol.com).