Ouch. This hits close to home. I _constantly_ get passed over for the interesting work, despite being _extremely_ qualified for it. (e.g. I keep getting told I don't "have a scientific background", so I'm not qualified to work on problem X, despite the fact that I have a PhD in the field and extensive experience on closely related problems) It's because I'm seen as a technician, not an engineer or a scientist. That's…
I've been the 'fixer' in so many situations and I have a tactic for this. I ask them for the following things: - a ticket to track the work - that they get approval from my manager to drop all of the work that I am currently doing and affect other peoples timelines - that they document the problem and how they want it fixed - that they get approval for the extra hours required You'd be amazed at how many "critical" i…
If someone can spend five minutes of their own time to create a days worth of work for you, they will do that without any hesitation. If you require them to spend fifteen minutes instead, then all of a sudden these urgent requests go away.