All Xero services facing major outage

#1

Post by J_tt » Tue, Jul 27, 2021, 9:55 AM UTC

All Xero services facing major outage
status.xero.com

Re: All Xero services facing major outage

#2

Post by J_tt » Tue, Jul 27, 2021, 9:57 AM UTC

Direct link to issue, but doesn't show affected services:

https://status.xero.com/incidents/h2cmcdfcpxgl

Re: All Xero services facing major outage

#3

Post by shrikant » Tue, Jul 27, 2021, 10:50 AM UTC

Interesting that their competitor Sage is having almost exactly the same outage, which started at roughly the same time: https://status.sage.com/

Although, I prefer Xero's status update to Sage's at this point: I don't think it's appropriate to claim all your other services are "operational" if you can't log in to any of them!

Re: All Xero services facing major outage

#4

Post by the-dude » Tue, Jul 27, 2021, 10:57 AM UTC

Apparently, Xero is an online accouting SaaS. Never heard of it before.

Re: All Xero services facing major outage

#5

Post by ultimatewhip » Tue, Jul 27, 2021, 11:02 AM UTC

the-dude wrote: post #4

Apparently, Xero is an online accouting SaaS. Never heard of it before.

Their presence in the USA is small compared to Quick Books but outside of the USA they are massive.

Re: All Xero services facing major outage

#6

Post by rahoulb » Tue, Jul 27, 2021, 11:02 AM UTC

the-dude wrote: post #4

Apparently, Xero is an online accouting SaaS. Never heard of it before.

I'm in the UK and 100% of my clients and probably around 50% of the small business owners I meet at networking events use it.

Xero being down is a big deal for a lot of people.

Re: All Xero services facing major outage

#7

Post by prawn » Tue, Jul 27, 2021, 11:03 AM UTC

rahoulb wrote: post #6

the-dude wrote: post #4

Apparently, Xero is an online accouting SaaS. Never heard of it before.

I'm in the UK and 100% of my clients and probably around 50% of the small business owners I meet at networking events use it. Xero being down is a big deal for a lot of people.

Very common in Australia also.

Re: All Xero services facing major outage

#8

Post by spondyl » Tue, Jul 27, 2021, 11:08 AM UTC

As an ex-Xero employee, I just had to blink twice seeing this trending on Hacker News. For context, Xero is primarily huge in New Zealand and Australia with a large UK chunk but not much presence in the US. While I shouldn't say too much, I'm sure the incident history speaks for itself that this isn't unheard of :) https://status.xero.com/history Arguably underreported I might think considering the userbase however

Re: All Xero services facing major outage

#9

Post by swagcombinator » Tue, Jul 27, 2021, 11:09 AM UTC

the-dude wrote: post #4

Apparently, Xero is an online accouting SaaS. Never heard of it before.

Xero is more popular in oceania. Where as quickbooks is popular in NA

Re: All Xero services facing major outage

#10

Post by NZ_Matt » Tue, Jul 27, 2021, 11:14 AM UTC

the-dude wrote: post #4

Apparently, Xero is an online accouting SaaS. Never heard of it before.

One of the first global accounting saas providers. Forced Intuit to rapidly improve their cloud services but have failed to gain significant market share in the US.