Hey, one question, what type of digital goods can I sell in your platform? is in-game digital currency acceptable? (WOW gold, etc...) do you act as a escrow for that type of transactions?
Show HN: Sell.app – A simple way to sell digital goods
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Re: Show HN: Sell.app – A simple way to sell digital goods
#12How do you square "2. Payments; where other storefronts tend to custody funds and pay sellers out after 7-14 days, we enable sellers to receive earnings instantly." with chargebacks / refunds?
Re: Show HN: Sell.app – A simple way to sell digital goods
#13So i can make some GIF's and sell them? Is that a "digital" product? I can't refund and what about if i get a chargeback?
Re: Show HN: Sell.app – A simple way to sell digital goods
#14Do you have some example sites using this? I don't see any demos. How does this compare to SnipCart?
Hey there, there is indeed an example store which you can view here: https://admin.sell.app/
Not too familiar with SnipCart, but looking at what they offer (& correct me if I'm wrong here) it's a little more technical than SellApp.
SnipCart lets you upload a product to their platform, but then they return HTML/JS which you have to add to your own site. That means you have to purchase your own domain and hosting, then enter the relevant code to your server, plus take care of the site's design and whatnot.
SellApp has a different approach. As soon as you sign up, you can create your own storefront by specifying the subdomain you'd like (such as admin.sell.app) and you're good to go. Any product created in the dashboard, will then be visible & purchaseable on your storefront. No code/configuration required.
Re: Show HN: Sell.app – A simple way to sell digital goods
#15So i can make some GIF's and sell them? Is that a "digital" product? I can't refund and what about if i get a chargeback?
You can indeed. Anything that can be delivered digitally, can be sold on SellApp.
Re: Show HN: Sell.app – A simple way to sell digital goods
#16Are you going to apply to YC?
Re: Show HN: Sell.app – A simple way to sell digital goods
#17Do you have an example storefront we could look at? I think that would be a great link from the homepage to help people understand what this thing is. On the biz front, it seems like you guys are taking on gumroad? How are you thinking about getting users? I'm not super familiar with how gumroad does distribution.
Hey there, I do indeed have an example storefront which you can view here: https://admin.sell.app/
You are right in saying that we are taking on Gumroad. IIRC, most of Gumroad's traction has been organic/word-of-mouth, with little/no money spent on paid advertising.
We're still figuring out the best way to acquire users at scale by experimenting with both conventional (Reddit/Twitter ads) and unconventional (Discord channel/niche forum advertising) methods.
PS: Great suggestion! I'll be setting up & linking an example storefront on the homepage shortly.
Re: Show HN: Sell.app – A simple way to sell digital goods
#18What is a "digital product"?
Great question! We see a digital product as anything that can be delivered online. This is generally subdivided into 4 different types: 1. A file which you can download, for example an eBook. 2. A text-based product, such as a game key or license code. 3. An online service, like creating a logo for someone. 4. A dynamic delivery which lets you programmatically perform certain actions once a payment is successfully pr…
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Re: Show HN: Sell.app – A simple way to sell digital goods
#19What is a "digital product"?
Great question! We see a digital product as anything that can be delivered online. This is generally subdivided into 4 different types: 1. A file which you can download, for example an eBook. 2. A text-based product, such as a game key or license code. 3. An online service, like creating a logo for someone. 4. A dynamic delivery which lets you programmatically perform certain actions once a payment is successfully pr…
With the last two, does that mean I could generate a digital product/file in response to some filled in information when the customer is ordering?
I've been interested in generating procedural art, and some other similar things and that's been a sticking point.
Re: Show HN: Sell.app – A simple way to sell digital goods
#20How do you square "2. Payments; where other storefronts tend to custody funds and pay sellers out after 7-14 days, we enable sellers to receive earnings instantly." with chargebacks / refunds?
That's a great question!
What we currently do on SellApp, is block purchases coming from VPN's/proxies (via MaxMind) which'll help reduce the rate of fraudulent purchases.
However, that by itself is probably not going to be enough to keep a low chargeback rate for all our sellers, so we are also planning on creating a fraud detection system that factors in a number of aspects in order to keep malicious customers at bay.
For refunds, customers can open a ticket with a seller to request a refund. We also give sellers the ability to set a 'refund timer' and terms of a refund during the product creation process, so that in case something does go wrong, they have that to refer back to.
Lots of room for improvement on both aspects though!