Live data from Hacker News

Firefox May Have Lost Up to 12% of Its Users So Far in 2021

fosspost.org

11–20 of 56 posts

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#11

Mozilla's recent history should be (and probably will be at some point) a case study in PR. They had enormous reserves of goodwill, trust, and positive perception, and managed to squander all of that in a relatively short period of time.

How did they manage that ?

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#12

Mozilla's recent history should be (and probably will be at some point) a case study in PR. They had enormous reserves of goodwill, trust, and positive perception, and managed to squander all of that in a relatively short period of time.

another interesting case would be Blizzard Entertainment

that company went from being beloved by nearly all to universally hated in under 18 months

it has been astounding to watch so much destroyed so quickly

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#13
post #8

By design, Firefox supports and reports to sugar daddy Google. Nothing really "private" about that. https://www.googlewatchdog.com/how-tos/how-to-eradicate-goog...

>Step 2. Turn off “safe browsing”. >Firefox has a feature called “safe browsing” which reports information about your browsing to Google. I'm no fan of Google's practices but that list is just fear mongering. For example Google safe browsing just downloads a blocklist. It doesn't send any browsing data to Google.

Their block list excludes Google which has trackers embedded in the majority of web sites.

There is nothing really "private" about that.

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#15
Hm, so showing ads on the home screen [1], doing pointless UI redesigns that waste screen space [2], adding features people actively DO not want [3], and breaking the mobile app [4] are NOT good ways to increase userbase? Who knew?

[1] https://www.independent.co.uk/life-style/gadgets-and-tech/ne...

[2] https://discourse.mozilla.org/t/please-dont-remove-the-compa...

[3] https://www.guidingtech.com/disable-pocket-firefox-desktop-m...

[4] https://www.reddit.com/r/firefox/comments/ic8uwm/new_update_...

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#16
post #5

Not a huge fan of the new Firefox Proton UI, the tabs look more like buttons and I found the previous design a lot more streamlined. The new design doesn't feel as usable as it should be IMO, and it'll be a reason for me to move to another browser if the design isn't updated in the future. At the moment, I've switched off Proton in the about:config section, but it's only a matter of time before this will no longer be…

I loathe the days that window managers and apps decide to steal multiple pixels vertically for useless appearance "improvements". Thank you for making less content visible on my screen.

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#17
post #14

Not sure what's wrong with it. I use Firefox nightly and I love it. Admittedly, for mobile I use Brave browser.

If you're on an iPhone, I don't blame you, because Apple won't allow Firefox with add-ons. If you're using Android, you really should use Firefox with uBlock Origin.

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#18
post #8

Earlier quoted context omitted.

>Step 2. Turn off “safe browsing”. >Firefox has a feature called “safe browsing” which reports information about your browsing to Google. I'm no fan of Google's practices but that list is just fear mongering. For example Google safe browsing just downloads a blocklist. It doesn't send any browsing data to Google.

Their block list excludes Google which has trackers embedded in the majority of web sites. There is nothing really "private" about that.

Do you understand that safe browsing is an anti-malware and anti-phishing system that has nothing to do with tracking?

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#19
post #11

Mozilla's recent history should be (and probably will be at some point) a case study in PR. They had enormous reserves of goodwill, trust, and positive perception, and managed to squander all of that in a relatively short period of time.

How did they manage that ?

I really hate to sound negative talking about Mozilla, because I think their mission is appealing to me, but it came down to a matter of execution of that vision.

From personal experience, my perception of Mozilla has been negatively affected by how they've handled the rewrite of Firefox for Android. It was released too early, and it's still missing the ability to search through browsing history. And there are still so many bugs and performance issues almost a year after its release. I opened issues for many of them and they have been left ignored to this day.

- Scrolling up on Google search's results page and some other pages is not registered half the time, and sometimes triggers pull-to-refresh instead

- Scrolling up inside an input box while the page is at the top of the screen causes unintentional pull-to-refresh

- Bitwarden autofill is not registered unless you kill and restart the app after logging in

- You can't save images that require cookies to be passed to the request, such as under DDoS protected pages

- Links will sometimes redirect to about:blank unless you go back and click them again

- Most recently visited page is not restored when closing and reopening the app, even though it's saved to the history (closed as wontfix)

- Uses large amounts of memory, causing Android share actions to be silently killed due to OOM unless you quickly kill the app right after sending them

- Closing a tab and clicking "Undo" in the popup sends the tab all the way to the top of the list, instead of its original position (inconvenient if you have a large number of tabs open)

- Frequently loses open tabs in memory, even within ten seconds of navigating to another tab

I'm pretty much only using mobile Firefox out of principle and for uBlock Origin at this point. And sometimes I still have to use something like Brave to get around performance issues.

And then Mozilla announces that they've spent their development resources on projects like Rally and DoH that I personally have no interest in using.

It's certainly frustrating. It makes you wonder what their management is thinking.

I hope I'm not alone in thinking these are objectively bad experiences to have on mobile, which will only increase the marketshare of Blink-based Android browsers. It's been my experience that, when one of their mobile team's engineers says that they have to wait for the corresponding GeckoView issue to be fixed before it can be upstreamed into FfA, you might as well give up hope of seeing it fixed for at least another few months, if ever. And I can't understand why they close and ignore some issues that still have a very real impact on the browsing experience to this day.

It's sad, because Firefox is the only opportunity on mobile to take advantage of uBlock Origin and other WebExtensions (though full support is still not implemented yet), and Brave's adblocking is at times inferior, like for Twitter's web version.

Apologies for the rant, but I feel that it had to be said.

Re: Firefox May Have Lost Up to 12% of Its Users So Far in 2021

#20
post #16
post #5

Not a huge fan of the new Firefox Proton UI, the tabs look more like buttons and I found the previous design a lot more streamlined. The new design doesn't feel as usable as it should be IMO, and it'll be a reason for me to move to another browser if the design isn't updated in the future. At the moment, I've switched off Proton in the about:config section, but it's only a matter of time before this will no longer be…

I loathe the days that window managers and apps decide to steal multiple pixels vertically for useless appearance "improvements". Thank you for making less content visible on my screen.

Firefox (currently) has a setting called browser.compactmode.show which makes the UI more compact when set to true. You might want to check it out?

Using this setting, tab bar plus navigation bar take up 72 pixels vertically for me.

Post reply on HN