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Restaurant workers quit at record rate

npr.org

21–30 of 961 posts

Re: Restaurant workers quit at record rate

#21

The restaurant industry has known the solution for a long time but everyone wants to pretend it would be too difficult. Stop the tipping guilt trip placed on the public, raise your prices 20%, and pay your employees a livable wage. The public will still show up to eat in your restaurant.

Restaurant work sucks, it's not tipping's fault. I don't work nearly as hard as a software developer compared to when I was a waiter or cook. Software development is lower stress most of the time too.

Re: Restaurant workers quit at record rate

#22

The restaurant industry has known the solution for a long time but everyone wants to pretend it would be too difficult. Stop the tipping guilt trip placed on the public, raise your prices 20%, and pay your employees a livable wage. The public will still show up to eat in your restaurant.

I don't think higher wages alone will do it.

Profit sharing, on the other hand...

Re: Restaurant workers quit at record rate

#23
post #6

I’m sure it has nothing to do with the government paying people to sit at home - something NPR forgot to mention in their article.

Those measures are expiring, or already have expired in many places. It'll be interesting to see how many people come back.

There are also high numbers of people retiring and lots of alternative low-skill job options these days. Many people are changing careers upwards as well. Lots of well-paying employers are also short on labor. COVID was a catalyst for many to reevaluate their job situation.

Re: Restaurant workers quit at record rate

#24
post #6

I’m sure it has nothing to do with the government paying people to sit at home - something NPR forgot to mention in their article.

Of course people only put up with it because they had no better option.

The question is, should we force people to take the option of "low pay, no benefits, rude customers"? If those jobs are really the only alternative to the gov't paying workers, then do we as a society think the correct option is "low pay, no benefits, rude customers"?

To me, it seems like the options should be "restaurants provide a reasonable employment" or "we don't have restaurants". One way to do this would be to make laws that force restaurants to do certain things (min wage, benefits, etc). Another option (and a much more "free market" option) is to provide competitive benefits from the gov't and let restaurants compete with that.

Either way, if we as a society aren't willing to pay enough to eat at a restaurant such that the restaurants can provide reasonable employment terms then we should maybe rethink how restaurants fit into our society.

Re: Restaurant workers quit at record rate

#25
post #2

> That's because for many, leaving food service had a lot to do also with its high-stress culture: exhausting work, unreliable hours, no benefits and so many rude customers. I didn't realize that rude customers was that widespread.

It doesn’t take a lot of rude customers to really ruin your day. Even a 5% rate of toxic customers will weigh on your emotions heavily, given the outsized impact they can have. And the rate might be much higher than 5%.

Re: Restaurant workers quit at record rate

#26
post #2

> That's because for many, leaving food service had a lot to do also with its high-stress culture: exhausting work, unreliable hours, no benefits and so many rude customers. I didn't realize that rude customers was that widespread.

The terrible customers are rare. Maybe 1% of the public. However when you service 200 people you will have an ~80% chance to run into at least one terrible customer. If you don't feel protected or supported this can be soul crushing. Even worse if you come home to poverty.

Re: Restaurant workers quit at record rate

#27

The restaurant industry has known the solution for a long time but everyone wants to pretend it would be too difficult. Stop the tipping guilt trip placed on the public, raise your prices 20%, and pay your employees a livable wage. The public will still show up to eat in your restaurant.

or automate 99% of the business and free these poor souls from a mundane existence. Also, I think we should support them w/ safety net (see basically andrew yang's platform).

I don't see anyone screaming about ditch digging jobs or dishwashers saying we should "save those jobs!" . Backhoes and automatic dishwashers have freed people from meaningless work. We should do the same for everything we can. There's a stereotype of struggling artists working at fast food/coffee shops, imagine how much better human life could be if we freed them to do their real work (the arts).

Re: Restaurant workers quit at record rate

#28
post #17

The restaurant industry has known the solution for a long time but everyone wants to pretend it would be too difficult. Stop the tipping guilt trip placed on the public, raise your prices 20%, and pay your employees a livable wage. The public will still show up to eat in your restaurant.

A lot of this article is about fast food workers, who don’t get tips. The answer is automation, logistics and supply chain improvements so you can service more customers with fewer, but more specialized employees who can be paid a living wage.

heh or go the other way with more immigration of cheap labor who are willing to absorb the abuse.

Re: Restaurant workers quit at record rate

#29
Restaurant owners refuse to pay higher wages because that would remove a huge profit source for them - variable pricing.

As long as part of the wage is in tips the owner effectively is capable of charging customers different prices. Rich people pay more but poor poeple also visit. If you raise the price to pay a good wage without tips and abolish tipping you lose the poor customers.

Re: Restaurant workers quit at record rate

#30
post #6

I’m sure it has nothing to do with the government paying people to sit at home - something NPR forgot to mention in their article.

Based on my discussions with barber-shops and other lower wage earners... at least in my area... people are still afraid of COVID19 and don't want to work in a public-facing role during a pandemic. I'm not sure how money would change that. Even if you doubled wages all of a sudden, if people are literally fearing for their lives, you can't actually get them to come in. ------- In resort areas (beaches, etc. etc.), a…

The #1 career field that died of COVID during the pandemic is restaurant cooks.
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