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Service workers in general, I'd love it if more managers and companies would support front line workers in refusing service. The customer is not always right. People should not have to put up with literal abuse.
The Alamo Drafthouse theater is famously known for kicking someone out who was using their cell phone and other customers appreciate it.
I’m sure it has nothing to do with the government paying people to sit at home - something NPR forgot to mention in their article.
I’m sure it has nothing to do with the government paying people to sit at home - something NPR forgot to mention in their article.
I’m sure it has nothing to do with the government paying people to sit at home - something NPR forgot to mention in their article.
I’m sure it has nothing to do with the government paying people to sit at home - something NPR forgot to mention in their article.
> That's because for many, leaving food service had a lot to do also with its high-stress culture: exhausting work, unreliable hours, no benefits and so many rude customers. I didn't realize that rude customers was that widespread.
The restaurant industry has known the solution for a long time but everyone wants to pretend it would be too difficult. Stop the tipping guilt trip placed on the public, raise your prices 20%, and pay your employees a livable wage. The public will still show up to eat in your restaurant.
The answer is automation, logistics and supply chain improvements so you can service more customers with fewer, but more specialized employees who can be paid a living wage.
I’m sure it has nothing to do with the government paying people to sit at home - something NPR forgot to mention in their article.
> That's because for many, leaving food service had a lot to do also with its high-stress culture: exhausting work, unreliable hours, no benefits and so many rude customers. I didn't realize that rude customers was that widespread.
The restaurant industry has known the solution for a long time but everyone wants to pretend it would be too difficult. Stop the tipping guilt trip placed on the public, raise your prices 20%, and pay your employees a livable wage. The public will still show up to eat in your restaurant.
Honestly, as necessary as that is, it’s not a magic solution. People are quitting the restaurant industry in France too, despite having none of the tip silliness. It’s just that people are realizing that there are easier minimum wage jobs than working in a kitchen