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Zoom to Acquire Five9

globenewswire.com

1–10 of 25 posts

Re: Zoom to Acquire Five9

#6

What is Five9?

From the article "Five9 is a pioneer of cloud-based contact center software. Its highly-scalable and secure cloud contact center delivers a comprehensive suite of easy-to-use applications that allows management and optimization of customer interactions across many different channels". In less corporate speak , as someone mentioned it's a call centre management solution.

Re: Zoom to Acquire Five9

#9
I would love to have an insider's view of how (if) they'll integrate those tech stacks; the products seem close enough to make it hard to justify not combining them, but the devil will definitely be in the details.

Re: Zoom to Acquire Five9

#10
post #7

An interesting way to make sure you have revenue that doesn't disappear as wfh and remote learning slowly wraps up.

Even if office work returns to something close to pre-COVID levels, one thing that has been proven is that remote meetings can work online. Travel for meetings will be harder and harder to justify. Airfare, car/taxi/uber, hotel, expenses compared to zero cost for a Zoom meeting.

Zoom (and technology like it) is not going away.

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