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Jim Whitehurst to step down as IBM President

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Re: Jim Whitehurst to step down as IBM President

#61

When I talk to former IBMers (including a VP), it seems much of the outward “success” there is financial engineering, yet the business is crumbling in reality. Jim leaving amidst a chaotic, failed email migration that is impacting sales is not surprising

> leaving amidst a chaotic, failed email migration that is impacting sales is not surprising I'm not sure if you're trying to imply causation here, but vast sweeping changes like this rarely happen in a matter of days - it's far more likely that this has been in the works for a while, and the email mess is coincidental.

Coincidental yes. I was not implying causation.

Re: Jim Whitehurst to step down as IBM President

#62
post #20

An email migration was that important that they decided to shake up quite a bit of the exec team? Or was the email migration stuff just internal politics playing out in the news?

He was actually let go months ago, but never received the e-mail /s

Six months from now you'll find him in the basement, caressing his red Swingline stapler. :)

Re: Jim Whitehurst to step down as IBM President

#63
post #23
post #2

I'd really like to see IBMers talk about the past, present, and future of the company. It looks pretty pale to me. Back in the Thinkpad era, IBM had a lot of cool stuff going on. But now it seems like a shadow. Watson and IBM cloud look like flops. The email fiasco is weird and should never have happened. What did buying Red Hat accomplish? As an outsider, it doesn't seem to have infused any new ideas, and the change…

ex-IBMer here. I rode this from 2001 until 2016 when it became clear that breaking up the company (as they recently did) would become the only sensible path forward. While many poor decisions were made inside of the company, I ultimately blame Wall Street for IBM's downfall. Remember that back in 2011, Palmisano finished strong with IBM's Watson winning Jeopardy, IBM Software delivering consistent >80% profit margins…

> Google was hiring left and right with comparative ease (as an aside, now they are dealing with the consequences).

In the five years since you left IBM in 2016, GOOG has tripled in value, while IBM has lost 8 percent. I think I know which set of consequences I'd prefer to deal with as an executive, shareholder, or employee.

Re: Jim Whitehurst to step down as IBM President

#64

One of my recent revelations was when I told my teen children "... a company like IBM". To what they said "what is IBM??" They know all the large tech companies but that one was a surprise to them, they had a look at Wikipedia and said "ah yes, it was a great company in your times". Time to get some wine.

IBM portfolio isn't targeted to consumers like Apple's or other companies, even at peak IBM it was an office name, not a household name. The only consumer facing product they had for the longest time were cash registers, and those aren't particularly hip as to live in consumer imagination Edit: in today episode, hacker news forget they're a niche cohort.

> even at peak IBM it was an office name, not a household name

I'm curious to see data on this. My guess is that in the early to mid 80s, IBM had to have been the top consumer technology brand. At least in knowledge of the brand, even if they didn't own one. Their Charlie Chaplin ads were everywhere, then they spent an enormous amount of money marketing PCjr[1].

[1] - "As part of $32.5 million in advertising for the computer during 1984, it began what the company described as the most extensive marketing campaign in IBM history, in which 98% of Americans would see at least 30 PCjr advertisements in the last four months of the year". (From Wikipedia)

Re: Jim Whitehurst to step down as IBM President

#65
post #64

Earlier quoted context omitted.

IBM portfolio isn't targeted to consumers like Apple's or other companies, even at peak IBM it was an office name, not a household name. The only consumer facing product they had for the longest time were cash registers, and those aren't particularly hip as to live in consumer imagination Edit: in today episode, hacker news forget they're a niche cohort.

> even at peak IBM it was an office name, not a household name I'm curious to see data on this. My guess is that in the early to mid 80s, IBM had to have been the top consumer technology brand. At least in knowledge of the brand, even if they didn't own one. Their Charlie Chaplin ads were everywhere, then they spent an enormous amount of money marketing PCjr[1]. [1] - "As part of $32.5 million in advertising for the…

IBM was synonymous with high tech in the 1970s and 1980s. From the Styx song Mr. Roboto, "...my blood is boiling, my brain IBM".

They were a huge deal.

Re: Jim Whitehurst to step down as IBM President

#66
post #21
post #6

I like Whitehurst and have had the chance to meet him a few times. If you want to understand his ethos check out "The Open Organization". It details his transition from Delta to Red Hat and the transformation of his leadership style being around a lot of smart engineers and team players ready to constructively challenge each other. Good read for anyone interested in building inclusive company culture in tech. Honestl…

> leadership style being around a lot of smart engineers [...] building inclusive company culture in tech. Red Hat was certainly an open company. I don't know if "inclusive" is the right word though. "Inclusive" has strong connotations now of people being welcoming, especially of those that are different. This is largely anecdotal, but my interactions with Red Hat and external observations can better be summed up as…

Redhat are one of the few real open source companies that made a commercial success of things.

From the outside they seemed pretty open. I've got no idea about how they did with black / LGBTQ+ - but it seems a big jump (in an industry where there are not that many black female LGBTQ+ engineers) to say they were so bad.

What is the engineering company with lots of black female LGBTQ+ folks? It might be helpful to be able to look at a model that has worked rather than just trashing RedHat for not being an engineering company that gets this right (and all these companies are pushing initiatives in most of these areas).

Re: Jim Whitehurst to step down as IBM President

#67

One of my recent revelations was when I told my teen children "... a company like IBM". To what they said "what is IBM??" They know all the large tech companies but that one was a surprise to them, they had a look at Wikipedia and said "ah yes, it was a great company in your times". Time to get some wine.

IBM portfolio isn't targeted to consumers like Apple's or other companies, even at peak IBM it was an office name, not a household name. The only consumer facing product they had for the longest time were cash registers, and those aren't particularly hip as to live in consumer imagination Edit: in today episode, hacker news forget they're a niche cohort.

The IBM Thinkpad was probably the most well known laptop brand for 10-15 years. Even now I would guess people still equate “Thinkpad” with IBM even though they sold it off to Lenovo 15 years ago.

Re: Jim Whitehurst to step down as IBM President

#69
post #51

Earlier quoted context omitted.

Why haven't they at least set up something temporary? Yes, just spin up e-mail addresses for 400,000 people in 177 countries. No problem. Just run it on a Raspberry Pi in the basement.

Pay Google or Microsoft to do it for you. Focus on the core business competencies, of which email is clearly not one. Edit since I can't reply: An extended email outage isn't a good look either. If IBM can't run their own critical systems, why trust them with yours? I personally think making the strategic decision to outsource demonstrates the ability and desire to find timely solutions.

I suspect that IBM would see both of those as competitors, which honestly makes it more embarrassing. They can't ask for help from people that know email at this scale because they are too busy trying to tell the F500 that they know cloud at this scale.

Re: Jim Whitehurst to step down as IBM President

#70
post #22
post #19

Earlier quoted context omitted.

In every acquisition the Acquirer imposes on the Acquiree..... In this case, I'd bet that it's Arvind Krishna pulling people out of IBM Cloud (his old division) to run the rest of "big blue" And yes, IBM will basically bleed talent from Red Hat for the next 3 years until RHEL is a pale shadow of its former self.

I expect IBM will be an Irish or similar company soon.

It already is ;)
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