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IBM's 18-month company-wide email system migration has been a disaster: sources

theregister.com

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Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#42
I worked at a large European tech company (~10k employees) that was a big user of Notes, Sametime, Domino, etc. While we left a few workflows in Notes, the overall transition to Outlook for email and scheduling was largely painless for the end user. I hope IBM recovers soon. I wouldn't wish this level of corporate hell on my worst enemy.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#43

Earlier quoted context omitted.

That makes more sense anyway. Why should your individual identity be hardwired to your current location or department? If you changed jobs within the company you had to get a new email address and login?

My guess would be that's just their login, but their email would not have their location sub-domain (I've never seen a sub-domain in e-mail, well actually not true, people with domain + country TLDs all have it, e.g. clarkson@bbc.co.uk). Of course moving locations/departments would mean getting a new login which is all sorts of problematic.

Lots of older companies still have subdomains in email, left over from when that was actual machine to route to.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#45

Can't imagine hiring IBM to manage any software project if they can't even work their own email.

They support their AS400 line. No one else in the market. This plus some companies they bought (e.g. redhat) is all that IBM is left as today.

They have a 1.8% market share in cloud, to be fair

(probably about 99.5% of which is their own usage internally)

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#47

Should’ve just paid Microsoft to transition to Office 365. Leave the technology work to tech companies, stick to core competencies.

Not sure if you’re sarcastic or not, but my company (enterprise size) has migrated from self hosted Exchange + network file shares + GitLab + Jenkins + Artifactory + 1000 other things to Office 365 + Azure and it’s been great. Probably took a lot more effort than what I notice as an end user…but I do get the impression that Microsoft is pretty good in enterprise productivity…

That's where I am too. We've been moving to 365 over the past year, and during the pandemic I finally cut the cord to the old technology (corporate IMAP/SMTP which I then glue up with clients myself).

And... sorry everyone, but BY FAR the best, cleanest, most performant and reliable work-provided email/messaging/calendaring solution I've had during my almost 2.5 decades of being a full time Linux user is... Microsoft Office 365. And frankly the competition isn't even close.

I don't love everything about it. But... OMG, it works. It just works in my browser and I don't need to do anything to get all the features that IT departments for decades were only able to make work on their own blessed windows images.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#48
post #8

So a migration from Lotus Notes to what? It wasn't clear to me in the article.

The actual transition is said to be from servers they sold to servers they still own. But they have at least three email systems, apparently (Outlook, Notes, and something called Verse are all mentioned), and I wonder if this is part of the issue. Three email systems could be worse than any one of them?

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#49
post #46

Should’ve just paid Microsoft to transition to Office 365. Leave the technology work to tech companies, stick to core competencies.

Just been through that, what a disaster! linux users totally screwed

Doesn't the web version of Outlook work?
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