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IBM's 18-month company-wide email system migration has been a disaster: sources

theregister.com

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Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#11
post #4

First job out of college used Notes. Hated it. Since then I've personally declined new work where Notes was the standard.

I had the same experience right out of university. After about 18 months the company transitioned to Office 365 and everything got better. It took forever to finally get rid of Notes because so many internal tools had been developed as notes apps and so they all had to be rebuilt.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#12

Should’ve just paid Microsoft to transition to Office 365. Leave the technology work to tech companies, stick to core competencies.

The problem is when Microsoft employees are only able to consult, don't have access to any systems, no one internally seems to own the migration process (or at least appears competent at communicating anything) and even worse, the majority of it appears to be outsourced to a third party in India. Hypothetically of course, no large enterprise would ever do such a thing ;)

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#14
post #12

Should’ve just paid Microsoft to transition to Office 365. Leave the technology work to tech companies, stick to core competencies.

The problem is when Microsoft employees are only able to consult, don't have access to any systems, no one internally seems to own the migration process (or at least appears competent at communicating anything) and even worse, the majority of it appears to be outsourced to a third party in India. Hypothetically of course, no large enterprise would ever do such a thing ;)

You are speaking truth my friend.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#16
post #12

Should’ve just paid Microsoft to transition to Office 365. Leave the technology work to tech companies, stick to core competencies.

The problem is when Microsoft employees are only able to consult, don't have access to any systems, no one internally seems to own the migration process (or at least appears competent at communicating anything) and even worse, the majority of it appears to be outsourced to a third party in India. Hypothetically of course, no large enterprise would ever do such a thing ;)

>the majority of it appears to be outsourced to a third party in India

IBM should just be able to run down the block and talk to them then.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#18
post #8

So a migration from Lotus Notes to what? It wasn't clear to me in the article.

It's very unclear. As someone in tech that's the first thing I wanted to know. There was mention of their version of Notes being EOL. Maybe just upgrading to a new version of Notes?

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#19

Should’ve just paid Microsoft to transition to Office 365. Leave the technology work to tech companies, stick to core competencies.

Not sure if you’re sarcastic or not, but my company (enterprise size) has migrated from self hosted Exchange + network file shares + GitLab + Jenkins + Artifactory + 1000 other things to Office 365 + Azure and it’s been great.

Probably took a lot more effort than what I notice as an end user…but I do get the impression that Microsoft is pretty good in enterprise productivity…

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#20
post #14
post #12

Earlier quoted context omitted.

The problem is when Microsoft employees are only able to consult, don't have access to any systems, no one internally seems to own the migration process (or at least appears competent at communicating anything) and even worse, the majority of it appears to be outsourced to a third party in India. Hypothetically of course, no large enterprise would ever do such a thing ;)

You are speaking truth my friend.

I wasn't talking about IBM to be clear. It shouldn't be too hard to connect the dots :) Corporations are morbidly fascinating!
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