Already said in this thread, but I think it's ridiculous that when people think about abusive big tech, they never think about Intuit. Their business is literally the idea of creating friction in federal and local tax systems so they can extort people in exchange of removing some of those synthetic frictions (emphasis on "some"). A sinister business model in every possible way.
Because it isn't that big of a deal.
> Their business is literally the idea of creating friction in federal and local tax systems so they can extort people in exchange of removing some of those synthetic frictions (emphasis on "some").
That's a hyperbolic characterization. It's not that big of deal.
Lobbying is a fact of life in a democracy. There are always interest groups on every side of any issue that lobby for their selfish benefit, frequently to the detriment of the public (e.g. public sector union contracts). That tends to make most government programs less efficient and more expensive then they could be because politicians will balance needs of all kinds of interest groups. That will never change. Intuit has a right to lobby for their interests. Characterizing this as somehow nefarious, or even as an outlier is hyperbolic. Welcome to Democracy.