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Bring back menus, QR codes are terrible

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231–240 of 735 posts

Re: Bring back menus, QR codes are terrible

#231
I could not agree more.

Additionally, if you are going to use a QR code and web page as opposed to a physical menu, there's no shame in just statically hosting a PDF of your menu.

It's so frustrating that some bars/restaurants use some third party App that wants me to store my email address and credit card. Also janky UI that's totally unnecessary, considering a static page totally suffices.

Re: Bring back menus, QR codes are terrible

#232
post #129

When they work well, they're really good, but when they work badly, they're _really_ bad. The other week, I went for dinner at a place that had a online ordering system. My experience was as follows... Arrive at the table, scan the QR code No phone signal in the restaurant, so I need to connect to the wifi. Connect to the wifi, get a captive portal Need to put my phone number in to connect to the wifi; there is no si…

I can already see myself, as a tourist who buys a US SIM card to get data on vacation, having to add a SIM card swap to this ordeal to confirm debit card transaction via my EU phone number. Why, oh why...

Aren't most smartphones dual-sim by now?

Re: Bring back menus, QR codes are terrible

#233
post #79

I understand the benefits of phyiscal menus, but I for one relied on QR codes when working in China. I could go into a restaurant alone and use screenshots + google translate to essentially feed myself. Without a QR code, it was a gamble as to whether there were photos for me to see to order. Moreover, I didn't have to assume the waiter knew English, they'd just ferry out my food to my table when it was ready. I reli…

Google Translate has been using OCR to replace foreign text in live camera input for several years. Didn't it work on Chinese printed menus?

Yeh, I could photograph and use OCR on the menu, but it's not as reliable because of the varying quality of the printed menu text. A second thing was realising that the realtime OCR wasn't as good as an image and then scanning afterwards.

However, that still doesn't address the issue of having to communicate! I guess I also found QR Code menus to generally have more pics than printed ones, so it covered off both of those issues.

I should add that the QR codes were not just the menu, but also your table so when you placed an order through Wechat it knew what table you were at so they'd literally just bring it over when it's ready.

Re: Bring back menus, QR codes are terrible

#234
I like QR codes, and ordering via phone. You don't have to wait around for the waiter to bring the menu, take your order, take your payment. Don't have to touch a menu that hasn't been disinfected, or is out of date.

They do need to be properly implemented however. That is maybe more a business opportunity than an inconvenience.

Re: Bring back menus, QR codes are terrible

#235
The best solution — pandemic or no pandemic — is a tablet at the table that you can use to order directly and also works as POS. Unfortunately, it's seen as low status so unlikely to be widely adopted. The fact that waitering uses a push model vs a pull model is insane.

Re: Bring back menus, QR codes are terrible

#236
post #201

Earlier quoted context omitted.

Your comment reeks of entitlement. Restaurant owners have been struggling to survive by serving customers any way they can. Sorry your high dining-out standards can’t be met while a few million people die from the pandemic.

How is this entitlement? Dining at a restaurant is a luxury, if I’m going to spend my money on a luxury, I’m going to choose an experience that is safe, enjoyable, and to my interests. Why are you so upset? Why do you feel that the conditions in place are acceptable? Personally, I grew up quite poor and never got to go to restaurants. It wasn’t until I started making a little money in my late 20s that I could start t…

It's not entitlement. You are entitled to express your opinion that dining in restaurants has become something you no longer enjoy. I think it's worth noting since their existence depends upon pleasing customers.

People forget that restaurants are a really modern invention. They were first introduced in France at the turn of the 19th century to provide more than just a way to order one type of food. The main reason they exist is the service, ambiance, and menu. Until "nice" restaurants came about, there were pretty much just taverns and inns, which were not renowned for their dining experience, and in most locales there was just one or maybe two, and the food selection wasn't great.

Re: Bring back menus, QR codes are terrible

#237

Earlier quoted context omitted.

With covid, many restaurants removed paper menus to avoid transmission. I hate QR codes so that was a move I was not in favour of.....

Most, if not all restaurants I've been to around my area, were already either using or switched to using laminated sheets, sometimes bound in a plastic or leather cover. Plastic-enclosed paper is trivial to sanitize and lasts a VERY long time, plus I would like to imagine a laminator is quite a bit cheaper in the long-term than maintaining separate menu websites for every individual location. It's amazing how some ca…

It is not for tech sake, this is building a database. Never attribute to incompetence what can be adequately explained by bogus engagement KPIs

Re: Bring back menus, QR codes are terrible

#238
post #232

Earlier quoted context omitted.

I can already see myself, as a tourist who buys a US SIM card to get data on vacation, having to add a SIM card swap to this ordeal to confirm debit card transaction via my EU phone number. Why, oh why...

Aren't most smartphones dual-sim by now?

No, most aren't.

Re: Bring back menus, QR codes are terrible

#239

My biggest surprise in these comments is that people seem to have actually successfully used a QR code! I always assumed they were an iPhone only feature, so I ignore them. I've read that the Android camera app is supposed to recognize QR codes, but it doesn't seem to on my phone.

QR codes pre-date iPhones by many years. App that I used to use on previous Android phones whose camera apps didn't read QR codes: https://play.google.com/store/apps/details?id=com.google.zxi...

(It's open source so you can take a look at the source and then compile it yourself if you don't trust this page.)

Re: Bring back menus, QR codes are terrible

#240
post #201

Earlier quoted context omitted.

Your comment reeks of entitlement. Restaurant owners have been struggling to survive by serving customers any way they can. Sorry your high dining-out standards can’t be met while a few million people die from the pandemic.

How is this entitlement? Dining at a restaurant is a luxury, if I’m going to spend my money on a luxury, I’m going to choose an experience that is safe, enjoyable, and to my interests. Why are you so upset? Why do you feel that the conditions in place are acceptable? Personally, I grew up quite poor and never got to go to restaurants. It wasn’t until I started making a little money in my late 20s that I could start t…

Dining at a restaurant is a luxury

I think this is the crux of the difference of opinions. Dining at a restaurant is different things to different people at different times. I love the 'luxury' dining experience with all that it entails, will happily pay a lot of money to experience it, and I cannot wait to do that again. And in those cases, yes I expect that all aspects of the dining experience live up to that. But just as often I'm just hungry and want a halfway decent burger and beer served to me as quickly and efficiently as possible.

For most people and in most situations, dining at a restaurant isn't a luxury experience, it's just a way to get food.

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