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Bring back menus, QR codes are terrible

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Re: Bring back menus, QR codes are terrible

#211
post #170

One plus for restaurants seems to be they can make you pay prior to, rather than after, your meal. I'm a bit worried this practice will live past COVID simply because of this.

It is trivial to get people to pay for their meal before eating. In Australia it's very common in some kinds of place, in a way that I understand confuses some tourists.

The reason these QR codes would last is because of the telemetry and tracking they will enable.

Re: Bring back menus, QR codes are terrible

#212

Earlier quoted context omitted.

Restaurants open during the pandemic has been a joke. Outside in a tent/wood box never fixed any problem. I have not been to a restaurant since March 2020. Going to different restaurants was my favorite hobby, but the experience has become so hostile that I won’t go back until I can sit inside without a mask, have a menu, and not have to worry about a coughing idiot.

Lol, please stay home as long as possible

Great, I will.

Re: Bring back menus, QR codes are terrible

#213
post #184

Earlier quoted context omitted.

Google Translate has been using OCR to replace foreign text in live camera input for several years. Didn't it work on Chinese printed menus?

When I was last in China (I've been last twice in the last 5 years) I still couldn't even get data on my phone. Does GT work well offline?

If you can't get data on your phone, how does a QR code link help you out? It seems you're stuck between a rock and a hard place.

Re: Bring back menus, QR codes are terrible

#214

Earlier quoted context omitted.

> No dining out after March 2020... but this will change next month (finally). Is that something that very much depends on the region, or a personal obligation? I've eaten in restaurants in Hamburg, Berlin and Munich during pandemic (summertime last year until about November, and since June this year). Eating this year has been limited to outdoors, but that's fine. (None have had this crazy QR code link menu idea. I…

>Is that something that very much depends on the region, or a personal obligation? Its a personal obligation: My wife and i, we life in the same building as my older parents (in a big old half-timbered farmhouse)... so, until now (both parents are vaccinated, my wife got her second shot yesterday and i will get it soon) we were careful...

Ah, wow, glad you were able to finally get it

Re: Bring back menus, QR codes are terrible

#215
It's valid to ask this question: What problem(s) are digital menu's really solving? I can spot a handful.

For restaurant owners: ease of updating the menu (pricing, dishes, suggestions,...), (perceived) lower cost of maintaining paper menu's (whether disposable or reusable).

For patrons: you can bookmark the menu if it's a webpage on the restaurant's website, there's (perceived) accessibility (e.g. font zooming) but that's offset with the higher bar of scanning a QR code.

Maybe there's a niche market to be spotted for BI / data acquisition? It would be quite a tenuous proposition, since consulting a menu isn't the sames as capturing orders. Not to mention the hairy privacy issues associated here.

Here's an alternate business case where the perceived benefits of QR codes are greatly diminished pending the specific context: museums and galleries. The success of using QR codes works pending on the type of audience, the type of collection, the vision on the specific user experience a museum wants to achieve, the ability to spend time / resources on providing and keeping digital content up to date, time spend helping people out,... It's not as easy as "slap QR codes on a wall, and they will be scanned."

In the same vain, QR codes may work well in some venues, and they won't work at all in others. Context matters. A lot. For instance, if you operate a bar or restaurant in a cozy, 19th century, cottage setting and you want to foster that specific atmosphere / experience towards your patrons, sticking QR codes to the old wood would immediately detract from that. I don't see QR codes work greatly either if your into a gastronomic / gourmet niche for instance. Opposite of the spectrum, there's fast food chains and loads of small businesses who just want to get food out of the door and not much more: to them, a menu is just a business expense and a QR code is a good solution to cut costs.

I don't really mind QR codes. When I go to a run-of-the-mill place for take out, I don't mind scanning a code. My expectations will change, however, if I'm going to spend time and money hoping to get a specific experience out of it.

Re: Bring back menus, QR codes are terrible

#216

Earlier quoted context omitted.

Assuming there was another restaurant nearby, I'd have simplified the process to "go outside". If a restaurant is too cheap to print a menu, why should I consider it good enough for me?

With covid, many restaurants removed paper menus to avoid transmission. I hate QR codes so that was a move I was not in favour of.....

I've been to a number of restaurants that have had QR codes on the table but, if you request it, they provide a laminated menu.

Re: Bring back menus, QR codes are terrible

#217

The worst thing about QR code menus is that they're often just a paper-sized PDF that you have to pinch and zoom around. If they could design QR code menus like responsive mobile sites inspired by food-ordering apps this wouldn't be an issue, they'd be even better than paper menus. When I was in China I enjoyed using their mobile menus. A common layout I saw was a narrow vertical bar on the left with categories(appet…

Every pandemic ordering system I've used has been a proper app or website. Surely you have to have that in order to actually enter your order? You can't click "buy" on a PDF.

Re: Bring back menus, QR codes are terrible

#218

My biggest surprise in these comments is that people seem to have actually successfully used a QR code! I always assumed they were an iPhone only feature, so I ignore them. I've read that the Android camera app is supposed to recognize QR codes, but it doesn't seem to on my phone.

QR codes were invented at Toyota in the 1990s IIRC. They're extremely well-documented and supported.

I've been using that reader for about 10 years, it still works great despite seeing few updates: https://f-droid.org/packages/com.google.zxing.client.android

There may be quicker, prettier or more featureful apps, but this one serves my needs. I use zbarcam on my PC.

Re: Bring back menus, QR codes are terrible

#219

First: I am from germany, so, my perspective may differ from other parts of the world... and due to the pandemic, my last meal eaten in an restaurant was in the early beginnig of 2020. But i really never, never encountered a menu via QR Code... why would anyone want this?! If you are going to eat out, then it is (at least with the people i know) considered ab-so-lu-tely rude to even get your phone out (unless you are…

As an American that visits Germany, I absolutely hate how eating at a restaurant is seen by many as an event where you hang out forever, as opposed to a routine service I expect as a fairly quick and formulaic pitstop between other obligations. There seems to be no difference between classes of dining out, in this regard. I also suspect you are out of touch. QR code menus and payments were not a thing in the US befor…

If you think it's weird to linger over food, take a meal as an event, rather than just a quick supercharger pit stop for the body - did you encounter the kind of restaurant where you're expected to sit at a table with random strangers? Party of three, there's room for three more, what's the problem? I've been to one where the side dishes were simply put in bowls on the center of the table and you helped yourself as needed.

I'd lived in North America for a long time by then (left Germany when I was 13) and initially this seemed a bit strange, but you get used to it. Eating as a social occasion where you might even meet interesting people.

All before COVID of course.

Re: Bring back menus, QR codes are terrible

#220
post #138

It's really simple: if I can't read your menu, I'm not eating. Goodbye. IIRC there's a law here that mandates a menu visible from outside the premises, it isn't always followed to the letter, but but most places comply, and it's a great way to avoid unpleasant pricing surprises. Same with paying. You don't accept cash or credit cards? Goodbye. You only accept apple pay or some other nonsense payment system? Goodbye.…

> You don't accept cash or credit cards? Goodbye.

Where did you encounter such a restaurant?

I'd estimate that 99.9% of restaurants accept credit in the US based on the anecdote that I've only had to pay 1 restaurant in cash over the last decade.

How would a restaurant refuse both credit and cash? Do they make you pay before eating?

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