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As a former waiter, I tip extra well. If I encountered this, I'd be tempted not to tip at all except maybe slipping a $10 bill to the runner or the bus boy. And I wouldn't go back to the restaurant.
My biggest surprise in these comments is that people seem to have actually successfully used a QR code! I always assumed they were an iPhone only feature, so I ignore them. I've read that the Android camera app is supposed to recognize QR codes, but it doesn't seem to on my phone.
On my phone, I have to open up the Google app and click on the icon after the microphone on the search bar to open up Google Lens. Once I am in it, clicking on the three dots icon gives an option to add Lens to home screen.
Depends on the setting, honestly. In a cafe, it's nice to continue working while just ordering on the QR. In some sit down restaurants, it does feel like the service is strictly lower quality with the QR codes. It's hard to convey what exactly you want sometimes, especially since not all these QR apps have a notes section. Allergies? Substitutions? This stuff just gets slightly harder/annoying, albeit not horribly di…
"... it's nice to continue working..." yes, this is also the problem with so many cafes. People go there to get some work done but also to interact. To strike up conversations about work or life with people outside your usual bubble. If you didn't want to be around other people you could stay in the office or at home. But in recent years everyone wears headphones and has so many devices that walking into a cafe at lu…
For example, there used to be a cafe around here with a designated 'no laptops, no work' area and some board games (R.I.P. Longfellow's). There's a local chain that doesn't even provide WiFi. Contrast that to the hyper-sterile Blue Bottle Coffee less than a mile away -- I actually do like their coffee, but I don't go there to socialize. It's a space optimized to cycle people in-and-out ASAP.
Pre-COVID I actually ran a small mailing list for people to hang out at rotating local cafes, so I get what you mean to some extent. Even then, you're probably right that doesn't seem as dire to me because I grew up post-2000.
QR codes are no good if cell service is spotty with certain carriers. Recently at a distant restaurant, I scanned the QR, waited for it to time out, discover there was no cell service, find the free wifi, enable my VPN, connect to the restaurants wifi, wait for authentication, then open camera app and scan QR again, wait for the kindle app to open the PDF, only to be handed a paper menu a few seconds later... I know…
The worst aspect of QR codes as menu replacements is that they are a huge security risk. Who’s to say that QR code is legit? You can’t tell from looking at it. The trouble is compounded by the common practice of restaurants using some third-party service hosted off-site. The domain is no longer a trust signal either. It’s only a matter of time before someone starts snarfing information or credit card numbers this way…
I called a restaurant to get some takeout on Valentine's Day (one that I'd been to for dine-in previously, and had great food), and they told me that they didn't do phone orders, only online orders. I placed my food order, and was immediately also hit with a pending charge of I'm not inclined to eat at that restaurant again, or to ever order food online again.
I gotta say, I disagree with this piece. I, for one, love QR code menus. I can pinch zoom rather than squint at a menu with small/unreadable fonts in dim lighting. I don't need to badger the already exhausted wait staff on a busy night when they forget to drop us a menu or two. When orders are taken online, rather than awkwardly force a friend to not go to the bathroom (or take their kid to the bathroom) until a serv…
First of all it takes a shitton of steps to scan a QR code if you don't have WeChat. On a default Android device you have to click 7 or 8 times to get into the QR scanner thingy inside Google Lens. I carry a 2nd phone with WeChat and I can scan things in 0 seconds flat, but most people don't have it around here in the US.
And then many restaurants' QR menus just redirect you to their website with a terrible experience, and sometimes no pictures.
And then it's annoying as hell to try to read a phone screen in daylight outdoors.
If you can print a QR menu just print the damn menu also. Put the QR code on the menu cover for people who really want that.
These days I often just ask wait staff what they have because I don't want to look at my phone.
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It varies on Android, some manufacturers ship custom camera apps that include automatic QR code detection and decoding. Many people don't even realize the Android they're using is really a highly-customized vendor skin and suite of apps. Samsung in particular does this, and its camera app auto recognizes QR codes.
I have a Pixel bought directly from the Google Store, so I assumed it'd have the most recent features, whatever they are! The Pixel 3a, though, doesn't seem to do anything special with QR codes, besides photographing them.
I gotta say, I disagree with this piece. I, for one, love QR code menus. I can pinch zoom rather than squint at a menu with small/unreadable fonts in dim lighting. I don't need to badger the already exhausted wait staff on a busy night when they forget to drop us a menu or two. When orders are taken online, rather than awkwardly force a friend to not go to the bathroom (or take their kid to the bathroom) until a serv…
Ugh. Why can't we have both? First of all it takes a shitton of steps to scan a QR code if you don't have WeChat. On a default Android device you have to click 7 or 8 times to get into the QR scanner thingy inside Google Lens. I carry a 2nd phone with WeChat and I can scan things in 0 seconds flat, but most people don't have it around here in the US. And then many restaurants' QR menus just redirect you to their webs…
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You’ve built a beautiful straw man that I’ve never seen in real life, rarely if ever have I encountered a menu with tiny font that is unreadable, I’ve never been to place that seated me and didn’t bring the menus at the same time. I’ve not experienced the bathroom thing either even in large parties, but it doesn’t sound awkward… if someone says they have to go to the bathroom they go, just tell the waiter this person…
Just because you have good eyesight doesn’t mean everyone else does