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Bring back menus, QR codes are terrible

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Re: Bring back menus, QR codes are terrible

#31

I do wonder how this effects accessibility. What if I don't have a device with me? What if I have a disability that prevents me from using a device? Seems like this might be an ADA compliance liability.

I am guessing you then ask for a paper menu and they give you one. You can probably just do that even if you don't have any issues. I've done that a few times when the online menu was annoying.

Re: Bring back menus, QR codes are terrible

#34

Earlier quoted context omitted.

Most of the places I've been to just put their menu on a website linked through QR code, but still take orders and payment through staff. I've been to one place that doesn't do this but only one.

But if a malicious QR code led to a website that asked diners to pay for their meal at the point that they ordered it, how many of them would?

Setting up a scam payment processing account for that doesn't seem worth the effort when it's going to be reported for fraud basically immediately.

Re: Bring back menus, QR codes are terrible

#35
QR codes are no good if cell service is spotty with certain carriers. Recently at a distant restaurant, I scanned the QR, waited for it to time out, discover there was no cell service, find the free wifi, enable my VPN, connect to the restaurants wifi, wait for authentication, then open camera app and scan QR again, wait for the kindle app to open the PDF, only to be handed a paper menu a few seconds later...

I know how a menu works. I read the food, see the price, and order. Personally I want to relax at a restaurant and not troubleshoot for myself and others, all while increasing my stress levels.

One way to fix this might be to encode the full text of the menu within the QR code, instead of a link?

QR codes are handy for easing people into eating out again... but wow; it can be pretty frustrating. Something I find myself thinking about more, is how Technology really needs to be more reliable, and how we really need to consider all the edge cases, before we can begin to replace the simple items such as a menu, let along more complex systems....Rant: I want something that will work 100% of the time.

Re: Bring back menus, QR codes are terrible

#37

Why not both? Qr codes are sometimes quickest, as you dont need to wait for the waiter to bring the menus.

At the same time the hostess asks "Would you like crayons for the toddler?", it'd be simple to add "We have a digital menu, but would you like physical menus?". Or even a put "Physical menu available on request" below the QR code.

Re: Bring back menus, QR codes are terrible

#39

I do wonder how this effects accessibility. What if I don't have a device with me? What if I have a disability that prevents me from using a device? Seems like this might be an ADA compliance liability.

I am guessing you then ask for a paper menu and they give you one. You can probably just do that even if you don't have any issues. I've done that a few times when the online menu was annoying.

Not true at all!

Many bars (that now call themselves "tap houses") have beer menus that are either only online, or printed in a 20pt font on a 54" LCD TV behind the bar.

It is super annoying to have to get up for each beer because the server doesn't know what #32 out of 70 is let alone which number is a lager, and then not be able to read the menu (because my eyes suck) until I'm leaning over the bar.

Super, super annoying.

Re: Bring back menus, QR codes are terrible

#40
post #6

As a counterpoint, QR code menus work very well in China. I've been to places where you scan the code to open a menu that lets you place all your orders. You can also pay for your table via per table QR codes. As a side note, you don't customarily tip in restaurants in China, so a non high-end place with good food will typically have rushed and curt wait staff. Ordering through the phone will give you a better experi…

Unless you are a visiting foreigner without cell phone service and the WiFi requires you to login with a working cell phone number, then you are in 没办法 territory.
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