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Bring back menus, QR codes are terrible

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Re: Bring back menus, QR codes are terrible

#2
The worst aspect of QR codes as menu replacements is that they are a huge security risk. Who’s to say that QR code is legit? You can’t tell from looking at it. The trouble is compounded by the common practice of restaurants using some third-party service hosted off-site. The domain is no longer a trust signal either. It’s only a matter of time before someone starts snarfing information or credit card numbers this way (scan here to pay your bill).

Re: Bring back menus, QR codes are terrible

#3
post #2

The worst aspect of QR codes as menu replacements is that they are a huge security risk. Who’s to say that QR code is legit? You can’t tell from looking at it. The trouble is compounded by the common practice of restaurants using some third-party service hosted off-site. The domain is no longer a trust signal either. It’s only a matter of time before someone starts snarfing information or credit card numbers this way…

Most of the places I've been to just put their menu on a website linked through QR code, but still take orders and payment through staff. I've been to one place that doesn't do this but only one.

Re: Bring back menus, QR codes are terrible

#4
post #2

The worst aspect of QR codes as menu replacements is that they are a huge security risk. Who’s to say that QR code is legit? You can’t tell from looking at it. The trouble is compounded by the common practice of restaurants using some third-party service hosted off-site. The domain is no longer a trust signal either. It’s only a matter of time before someone starts snarfing information or credit card numbers this way…

> restaurants using some third-party service hosted off-site.

agreed. it's become frustrating. I shouldn't have to make an account with some 3rd party to view specials. Also shouldn't have to look at 2002 style desktop publishing to try to find a menu either.

some have been well done. but not nearly enough.

Re: Bring back menus, QR codes are terrible

#6
As a counterpoint, QR code menus work very well in China. I've been to places where you scan the code to open a menu that lets you place all your orders. You can also pay for your table via per table QR codes.

As a side note, you don't customarily tip in restaurants in China, so a non high-end place with good food will typically have rushed and curt wait staff. Ordering through the phone will give you a better experience!

Re: Bring back menus, QR codes are terrible

#7
Me: Uh, could I have a printed menu please?

Waiter: I'm sorry, we don't use printed menus anymore. You'll have to scan the QR code with your phone.

Me: Actually, I need a printed menu as an ADA accommodation. Are you refusing?

Waiter: Give me a minute and I'll get you a menu.

Re: Bring back menus, QR codes are terrible

#8
I gotta say, I disagree with this piece. I, for one, love QR code menus. I can pinch zoom rather than squint at a menu with small/unreadable fonts in dim lighting. I don't need to badger the already exhausted wait staff on a busy night when they forget to drop us a menu or two. When orders are taken online, rather than awkwardly force a friend to not go to the bathroom (or take their kid to the bathroom) until a server can take their order, they can just order and then go. I do think restaurants should handle payment themselves and have the option for paper menus or menus posted on a wall if needed, but otherwise I'm a fan.

Re: Bring back menus, QR codes are terrible

#9
post #6

As a counterpoint, QR code menus work very well in China. I've been to places where you scan the code to open a menu that lets you place all your orders. You can also pay for your table via per table QR codes. As a side note, you don't customarily tip in restaurants in China, so a non high-end place with good food will typically have rushed and curt wait staff. Ordering through the phone will give you a better experi…

If only we could upload the food more efficiently. Then we wouldn't need restaurants at all.
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