Ideally, if your HIV test comes back positive, you'd also be given information such as how likely false positives are and what the economic / health consequences of starting the HIV regimine (versus getting a second test) are.
I understand that the way things are currently structured, it might be detrimental to the system as a whole to dive into the more obscure stuff. However, it's safe to say in this case, this boy suffered as a result. Ideally, there wouldn't be this tradeoff between the efficiency of the system and any one individual's health.
I definitely don't think this ideal will be easy to achieve, or know what needs to happen to make it possible, but I think we should strive for it. I realize it's pretty lame to critique the system without offering a solution - but I felt compelled to post because the article struck me as an example of how the medical system can fail people, as much as it's an example of the power of FB, etc. (yet it didn't seem to strike people as such).