Earlier quoted context omitted.
How can an organisation start a Web/Desktop project which can never ever be _good_ (not to mention great) and frustrate and annoy its customers all the time? If native is a mess, how is outsourcing the mess to the user justified?
What's the alternative? Be only on one platform? Not viable today. Implement 5 different apps, usually not viable. The platforms are fragmented and the user pays the costs of that in the end, one way or another. If you hide it by increasing development costs, the price of the app ( or amount of ads or premium only features) must go up to compensate and the user pays the cost as well. Edit: downvote all you like, ther…
Why are we pretending in this thread that there aren't any cross-platform toolkits?
Using that is an entirely valid trade-off between "putting a webshit in its window" and "you have to develop 10 separate native apps".